Operations Manager
Location: TW15 – London Commuter Belt
Hours: Full-Time
Salary: Starting salary £50,000 per annum (depending on experience- could be flexible for more for more experience)
Vehicle Provided
About the Role
We are recruiting on behalf of a well-established water cooler and coffee supplies company delivering high-quality hydration and refreshment solutions to commercial clients across the UK.
This is a hands-on Operations Manager role overseeing two small, busy London depots. The role suits someone who enjoys being close to the operation, leading from the front, and getting involved in day-to-day activity when required. You will play a key role in ensuring smooth logistics, efficient service delivery, and high customer satisfaction within a fast-paced, practical environment.
Key Responsibilities
* Oversee and coordinate daily operations across two small depots, covering logistics, warehousing, delivery, and service teams
* Take a hands-on approach to managing driver schedules, route planning, and vehicle maintenance to ensure timely and efficient deliveries
* Lead, motivate, and support a small team of drivers, Sani drivers, and service engineers, stepping in when needed to keep operations running smoothly
* Maintain accurate stock control and ensure smooth order fulfilment for water coolers, coffee machines, and consumables
* Identify and implement practical process improvements suited to a small-depot environment
* Ensure compliance with health & safety standards and operational best practices
* Work closely with customer service and accounts teams to resolve operational issues quickly and effectively
* Monitor KPIs and operational performance, taking ownership of results and improvement actions
About You
* Proven experience in operations, logistics, or service management, ideally within the water cooler industry, FMCG, distribution, or facilities management
* Comfortable managing small depot operations where flexibility and adaptability are key
* A visible, approachable leader who enjoys being on the floor and supporting the team
* Strong organisational and problem-solving skills
* Confident communicator who works well across departments
* Proactive, resilient, and not afraid to roll up your sleeves
What’s on Offer
* Salary: Starting £50,000 per annum (flexibility around salary depending on exp)
* Company vehicle provided
* Full-time, permanent role
* Opportunity to take ownership of operations within a growing, entrepreneurial business
* Supportive, down-to-earth working environment
Please send your CV without delay