Lettings Administrator - Southall - £30,000 to £32,000 + 10% Bonus
My client, a successful property management and build-to-rent firm are seeking a Lettings Administrator to support their site in Southall consisting of circa 160 units.
You will be working in a team to progress the tenancies for a residential development, handling the process from offer to move in alongside assisting with property management onsite ensuring all tenants are receiving an excellent tenant journey.
You will need to have a service oriented approach so that resident issues can be dealt with in a timely and positive manner. The right candidate must possess a positive attitude towards a changing and fast based environment. The right individual will be commercially savvy, enthusiastic, engaged and friendly with the residents.
Duties:
1. Process and respond to lettings enquiries in a timely manner
2. Contribute with energy and commitment to achieving lettings targets, consistently working to close lettings and support the resident managers in achieving leasing goals
3. Implement and support the companies branded marketing campaigns
4. Conduct viewings to prospective tenants
5. Respond to email / phone enquires in a timely manner and follow the rental customer journey to ensure a high conversion of enquiries to viewings and lettings
6. Update of weekly social media letting pl...