Education Improvement Programme ManagerJM 116656 Hackney£237.18 per day PAYE35-37 hours per weekContract Length: 18 monthsLocation: Hackney, London
Our client who is a leading London borough, is offering a unique opportunity to make a meaningful difference in the lives of young people as an Improvement Programme Manager within the Children and Education directorate.
This is an exciting moment to join a highly ambitious education service that has transformed itself over the years, becoming a leader in educational innovation and excellence. At the heart of this transformation is a commitment to inclusivity, equity, and ensuring every child has access to the support they need to thrive.
We are seeking a purpose-driven professional to lead the development and implementation of a new Alternative Learning Service—a bold, three-tiered model designed to support secondary school pupils at risk of disengagement or exclusion. This initiative is about creating sustainable, inclusive education systems that work for every learner.
The role:
This senior-level position is instrumental in shaping and delivering high-impact programmes aimed at reducing school exclusions and improving outcomes for young people. You will bring a strong business improvement perspective to service delivery and support teams through new working methods, digital solutions, and streamlined operations.
Key responsibilities include:
* Leading the programme management of four core workstreams for the Alternative Learning Service:
o Design of the service model
o “Processes, Panels & Pathways”
o Development of an Integrated Commissioning Framework
o Oversight of Resources and Finances
* Supporting senior leaders with the review and optimisation of the Education Operating Model
* Briefing and engaging stakeholders across internal teams and external partners
* Providing hands-on capacity to deliver high-quality, efficient services
Essential experience and skills:
* Strong knowledge of lean and business process improvement methodologies
* You are a collaborative and efficient change-maker with a strong record in service improvement and programme delivery. Your approach is pragmatic, people-centered, and focused on outcomes.
* Experience mapping and documenting business processes, with a clear understanding of cost drivers and performance measurement
* Skilled in managing stakeholder relationships and negotiations to deliver shared objectives
* Proficiency in IT and information systems, including the ability to present data clearly and effectively
* Comfortable working to deadlines and managing multiple priorities with professionalism and focus
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