Band 3 Healthcare Assistant – Paediatric & General Outpatient Departments
We have an exciting opportunity for Band 3 Healthcare Assistant to join our team in Paediatric and General Outpatient departments. You will be based at Whiston Hospital. Outpatients is a very busy department where we assess, treat and oversee the treatment paths for all patients in all specialities from start to finish. As we are the "front door" of the Trust, all staff within Outpatients are expected to ensure all patients are treated with respect and dignity from start to finish.
Main duties of the job: You will have excellent interpersonal and communication skills and a demonstrable ability to work creatively both independently, and as part of a multi‑disciplinary team. The post holder will assist trained nursing staff and doctors with the care of patients, procedures, chaperoning and directing patients to other departments as required. The post holder will prepare all consulting rooms ensuring the necessary documentation is available for clinicians and ensure all equipment and examination beds are cleaned and all consulting rooms are prepared prior to and on finishing each clinic. The post holder will receive patients into clinic and provide them with the necessary information and advice as directed by the nurse in charge and provide a high standard of direct nursing care ensuring patient dignity is maintained. Be able to work under remote supervision.
About Mersey and West Lancashire Teaching Hospitals NHS Trust
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9,000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our services:
Acute Care – Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care – Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services – Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire.
Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services – We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements
* Rated Outstanding by CQC Inspection August 2018
* Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
* National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
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