Conference & Events Assistant
The role of a Conference & Events Assistant involves preparing food and beverage service areas to Hand Picked Hotels standards, ensuring high standards of presentation are always maintained. You will be expected to hold a good level of knowledge regarding food menu items and availability, including main ingredients, allergens and preparation style. You should be able to offer accurate and enticing product descriptions with recommendations based on guest preferences. Working enthusiastically alongside team members to achieve departmental goals. You will be expected to maintain a basic knowledge of the wine list and stock availability, understand the basic principles of food and wine matching, different grape varieties and predominant flavours. We want you to be inspired, have fun and enjoy being part of our Hand Picked Team.
About you
- Current base knowledge and experience of food and beverage within a quality driven hotel, restaurant, or hospitality environment.
- Enthusiastic and willing to take on new responsibilities.
- Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
- High level of emotional intelligence, enabling you to anticipate our guests' needs and ensure they receive a Hand Picked experience.
- Demonstrate how you would deliver our guest experience standards at Hand Picked Hotels, including the ability to go above and beyond to ensure guests have a high‑quality, personalised, and magical experience that they remember, recommend, and return to time and time again.
Company Benefits
- A competitive salary package of £13 per hour plus a share of service charge.
- Full‑time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business needs.
- Live‑in accommodation available at £77.70 per week.
- Company pension scheme with a generous employer contribution.
- Life assurance scheme.
- Employee Assistance Program to support you with whatever life throws at you.
- Company sickness scheme benefit.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Forward career progression, with access to our in‑house and external training programs, including apprenticeships up to level 7, WSET Level 1 and 2 with our in‑house Wine Academy which are all supported by our learning and development team.
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well‑being platform.
- Opportunity to make lifelong friendships and be part of a team that celebrates diversity and inclusion.
- Hand Picked Hotels is an Equal Opportunities employer.
Candidates must be eligible to live and work in the UK.
