Better places, thriving communities.
Security Officer Role – Mitie
Location: M-Shah Jajan Mosque, Woking
Job Type: Full-time
Shift Rota: 4 on 4 off, 1100-2300 (12 hour shifts)
Company Overview
Mitie was founded in 1987 and is the UK's leading facilities management and professional services company, serving a diverse client base including banks, retailers, hospitals, schools, and government offices.
Main Duties
* Maintain a professional presence: determined, trustworthy, attentive, and approachable.
* Welcome clients and visitors warmly, issuing and managing ID badges.
* Operate communication and security systems, including phones, emails, IT systems, CCTV, alarm systems, and access control (doors and car park).
* Monitor and respond to suspicious activity and potential criminal behaviour.
* Maintain control of incidents until emergency services arrive.
* Record, report and, where appropriate, initiate escalation to the Account Manager.
Person Specification
* Strong team player with a positive attitude.
* Ability to work independently.
* Previous security experience preferred.
* Flexible approach to working hours.
* Excellent customer service skills.
* Willingness to go above and beyond for clients and visitors.
* Strong written and verbal communication.
* Ability to remain calm under pressure.
Knowledge & Requirements
* Understanding of Health and Safety at Work Act, Criminal and Civil Law, Police and Criminal Evidence Act.
* Essential: SIA Licence (Door Supervision or Security Guarding).
* Ability to complete EDBS.
Benefits & Commitment
* Equal opportunities employer.
* Strong focus on diversity and inclusion.
* Commitment to employee growth and development.
* Flexible benefits scheme to suit lifestyle.
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