Join us as a Shift Manager and you’ll be part of a team that loves putting customers first.
As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.
We serve our customers across a number of different channels: in-shop, delivery, Click+Collect, and drive-thru. You will lead the way in making sure customers have a brilliant experience when shopping with us — whether they order in store or online.
While no two shifts will be the same, during a typical shift you can expect to:
* Inspire the team to deliver excellent results and maintain high standards of the shop
* Lead by example and serve our customers in a fast and friendly manner
* Prepare our popular products, including making sandwiches and managing the ovens
* Ensure our displays are fully stocked at all times, with plenty of choices available for our customers
* Keep the shop clean, tidy, and presentable
What we can offer you
* Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
* Free hot drinks for you to enjoy while on shift
* Paid breaks to recharge your batteries
* We share 10% of all our profits with our colleagues
* Health and Wellbeing App providing Remote GP and Physiotherapy services
* Holiday entitlement that grows as your career progresses with us
* Colleague share plans to help you invest and save for your future
* Pension scheme to help you plan for the future, with contributions matched up to 7%
* Confidential employee assistance app and helpline for your wellbeing
* Long service awards celebrating key milestones in your career
* Savings and discounts for everyday shopping, leisure, and wellbeing
About you
You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.
You’ll also support an inclusive culture — recognizing and valuing that difference is good.
If you have previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
About us
Here at Greggs, we love what we do, and we have fun! Our culture — how we behave and support each other — makes us special. Everyone’s welcome at Greggs. Regardless of background, preferences, or beliefs, we want all our colleagues to feel welcome and be themselves at work. You can read more about us here: Greggs Careers | About Greggs.
* Contract Details: Shift pattern and availability can be discussed at interview.
* Closing Date: 31 July 2025
* Job Category: Retail
* Business Unit: Retail
* Location: 48 High Street, Epsom, United Kingdom
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