Baltic Recruitment are delighted to be supporting our established, market leading manufacturing client with their search for an Assistant Administrator.
Overall Purpose
* To deliver proactive customer service to our clients.
* Direct link between the client and the company, supporting managing day-to-day affairs on a project basis.
* To assist the internal sales team in project managing each customer opportunity from enquiry to invoice. This will include communicating with all internal departments.
* Keeping CRM up to date with enquiries.
Key Duties
* Answering calls/emails and directing through the business.
* Working closely with the internal & external sales teams to support on existing and new business development.
* Accept, understand and act upon written sales brief provided by Business Development/Sales Team for estimates and orders for all opportunities.
* Produce and send Order Acknowledgement to client when estimate is converted into a production order.
* Produce clear and concise works instructions documents, on Tharsten MIS system, from quotations previously produced and purchase orders supplied by customer.
* Raise invoice requests and issue proof of deliveries.
* Be the internal contact for the client and answer any queries that may arise on activities where applicable.
* To communicate to your line manager any information which will assist in the smooth running of the department.
* To help with the administrative tasks of the departments directed by your line manager.
* To work in conjunction with your line manager to identify any training and development needs/requirements.
* To complete documentation in accordance with Company procedures.
Key Requirements
* Computer literacy including knowledge of using Microsoft excel and Microsoft PowerPoint.
* Numerate and Literate.
* A junior sales administrator will be based in an office environment.
* Excellent oral and written communication skills.
* Good organisational skills.
* A pro-active approach with a willingness to learn on all tasks undertaken.
* The ability to work as part of a dynamic team and contribute positively to the work environment.
* Attention to detail.
* A personable and professional character that will allow you to build client relationships.
The Package
* £25,396 per annum.
* 40 hrs per week: 8am - 16:30pm Mon - Fri.
* 25 holidays + bank.
* Company pensions scheme.
* Private medical.
* Quarterly bonus potential.
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