We are looking for an individual to join our team as a Single Point of Contact Hub Patient Navigator. The aim of the service is to improve experience for patients referred urgent suspected or diagnosed with cancer and will be achieved supporting patients in:
• appointment management
• timely access for all appointments (diagnostics, MDT, clinic, surgery)
• signposting for clinical advice /support services.
• provision of Patient Pathway Information
• administrative management of specific pathways
• provision of clinical details to patients including investigatory requirements and request microbiology/laboratory specimens
• provide good news calls for patients no longer suspicious of cancer
• provide pre habilitation screening for colorectal patients
You will be at the forefront continuing set up and development of a new administration process for the service. You will work within the wider cancer Services team and with GPs and Advanced Nurse Practitioners who will be referring patients urgent suspected cancer. You will be contacting patients to ensure they are aware of their appointments and to answer any queries they may have. You will be a source of contact for these patients and their families, helping them to navigate through their suspected cancer pathway, through diagnostic tests to diagnosis and ongoing referral to treating specialist cancer clinical teams or discharge back to GP if no cancer found.
We are seeking people who can exercise their initiative, use independent judgement, and make decisions within a variety of situations.
You must demonstrate effective communication, be flexible, a team player and can work on your own initiative. Good administrative and clerical skills essential; experience of direct patient contact desirable.
You will work within a multidisciplinary team.
For further information please contact Alison Robertson on 07791046610 or email Alison.robertson11@nhs.scot
As from 1/4/26, the Agenda for Change full-time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro-rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected.
NHS Fife is legally obliged to ensure all its employees are legally entitled to work in the United Kingdom. All applicants are required to confirm their right to work in the UK in their application. If you are not a United Kingdom (UK), European Community (EC) or European Economic Area National please state the visa category under which you are legally entitled to work in the UK on your application form and the expiry date of your leave to remain in the UK
For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be found in the government website.
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.
We offer flexible working and family-friendly policies and fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.