Overview
Customer Advisor - Decor
Part-time - 19 hours per week
Permanent Contract
Shifts available Monday - Sunday, 7.00am - 11.00pm
UK Notional hourly rate: £12.71 per hour (Inclusive of a £0.27 per hour store-specific location allowance)
Location: B&Q Cheltenham
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Customer Advisor and be a significant part of this mission.
What's the job?
Join our team and become an expert advisor—an inspiration and a guide. You'll get to know every customer and their home improvement projects. Sales are important, as are managing stock, setting up displays, and ensuring your store looks attractive. You’ll also have opportunities to be trained in paint-mixing and timber cutting, but delivering excellent customer service will be your main focus.
What we need:
We’re looking for someone who is helpful, eager to learn, and passionate about home improvement. You should be friendly, outgoing, and enjoy helping others. You’ll be comfortable using new technology and adapting to new ways of working. Additionally, you should be flexible to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me?
As part of our team, you’ll be valued for who you are. We’re committed to diversity and inclusion, ensuring everyone feels they belong and has equal opportunities. You’ll have access to various networks that support our colleagues and promote a diverse workplace.
Our benefits package includes a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, payroll giving, an Employee Assistance Programme, shopping discounts, wellbeing benefits, and more. We also provide generous breaks to help you stay refreshed and perform at your best.
For support during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
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