Role Overview
We are looking for a Technical Business Analyst to join our delivery team and help shape high quality digital and technology solutions. In this role, you will work closely with business stakeholders, architects, developers, testers, and vendors to gather and document requirements, analyse problems, and ensure that technical solutions meet business needs.
Key Responsibilities
* Gather and document business and functional requirements.
* Create user stories, acceptance criteria, process maps, and use cases.
* Perform gap analysis, impact analysis, and solution assessments.
* Work with developers, testers, architects, and vendors to clarify requirements.
* Support Agile ceremonies such as sprint planning and backlog refinement.
* Assist with testing activities by validating requirements and reviewing results.
* Depending on experience, help guide workshops, mentor team members, or support stakeholder engagement.
Qualifications
* Strong requirement gathering and documentation skills.
* Functional specification writing (user stories, acceptance criteria, use cases).
* Impact analysis and gap analysis.
* SDLC knowledge (Agile, iterative, and traditional models).
* Process mapping (BPMN or equivalent).
* Understanding of APIs, integration patterns, and system interactions.
* Ability to read and interpret technical documentation, architecture diagrams, and data flow diagrams.
* Understanding of non‑functional requirement categories.
* Strong communication and stakeholder management.
* Workshop facilitation.
* Problem‑solving, analytical thinking, and structured reasoning.
* Ability to collaborate effectively with developers, testers, architects, and vendors.
* Bachelor’s Degree (preferred). No minimum education required.
Benefits
* Flexible working approaches, sabbatical programs, paid paternity leave, maternity leave, and an innovative maternity returners scheme.
* 25 days holiday (in addition to public holidays).
* Private medical, dental, and optical cover.
* Online shopping discounts.
* Employee Assistance Program.
* Life assurance.
* Group pension plan through salary sacrifice.
Security Screening
This role is subject to pre‑employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). Additional Personal Security Controls referred to as National Security Vetting (NVS) may apply, which could include eligibility for The Security Check (SC) or Developed Vetting (DV).
Equal Opportunity
IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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