Overview
Private Patient Co-Ordinator (reporting into Administration Manager) – Park Hill Hospital, Doncaster. Part of Ramsay Health Care UK, a leading provider of healthcare services committed to delivering exceptional patient care. We specialise in offering personalised solutions to private patients, ensuring they receive the highest level of attention and treatment.
Salary: Depending on experience + Benefits
Join our dynamic team at Park Hill Hospital in Doncaster. We are focused on growing self-pay and Private Medically Insured admissions to defined targets and managing consultant relationships to ensure the private patient experience is consistently delivered.
What You’ll Do
* Handle all enquiries and book appointments via telephone, email or social media
* Provide detailed information to patient enquiries whilst delivering excellent customer service
* Build and maintain excellent relationships with internal hospital teams, consultants, medical secretaries and external stakeholders to ensure appointments are converted
* Maintain contact with potential patients to ensure they are satisfied with the progress of their enquiry
What You’ll Bring With You
* Marketing and/or Sales experience
* Ability to manage a portfolio of private patients from initial call to discharge
* Sound computer skills using the MS Office Suite and web-based reporting
* Confident in engaging with a variety of people, particularly in a high-end setting
* Excellent communication skills both face to face, over the phone and in writing
* Articulate with the highest standard of personal presentation
Benefits
* 25 Days Leave + Bank Holidays
* Buy & Sell Flexi Leave Options
* Private Pension where Ramsay will match up to 5% after a qualifying period
* Flexible shift patterns where possible
* Enhanced Competitive Parental Leave Policies
* Private Medical Cover with option to add partner & dependants
* Life Assurance (Death in Service) x3 base salary
* Free Training and Development via the Ramsay Academy
* Subsidised staff restaurant (where possible)
* Concerts for Carers
* Employee Assistance Programme
* Cycle2Work scheme (in partnership with Halfords)
* The Blue Light Card Scheme
About Us
Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 11 countries with 88,000 staff who treat 8 million patients each year. We are well known for our strong, long-standing relationship with the NHS. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees form the basis for our success. The Ramsay Way culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
#J-18808-Ljbffr