Junior Paraplanner
Full-Time Permanent | Hybrid |Taunton| 35 hours per week
£30,000 to £36,000 DOE plus discretionary bonus and benefits
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
Are you passionate about delivering outstanding client service and developing your skills towards a full paraplanner role?
Our client is seeking a proactive, confident individual with a can-do attitude that is able to follow processes and take their own initiative to collaborate with Financial Advisers, Paraplanners and other colleagues to elevate the experience of our clients. If you thrive in a collaborative environment, are committed to excellence and have an analytical mindset, we would love to hear from you.
This position is based in our clients Taunton office with the flexibility for some hybrid working from home as agreed.
Your day to day duties would include (but are not limited to):
* Managing communications with providers and colleagues by phone, email and messaging systems to ensure the smooth processing of cases and obtaining key information and updates where required.
* Sourcing key information for paraplanners and advisers from provider systems or via Telephone/email.
* Sourcing provider illustrations, documents and forms and keying the initial application stages into provider platforms and websites.
* Preparing research and analysis documents as required.
* Pre-populating forms as far as possible with client information and referring back to colleagues for details on any advice recommendations.
* Packaging reports and letters from the paraplanning team, ensuring that all documents and forms are enclosed.
* Preparing simple letters and annual review documents, which would increase in complexity following training and support within the team.
* Completing additional training as required to support development and regulatory exams, actively working towards paraplanner status.
* Preparing clear and concise handover notes for colleagues in other teams.
* Documenting/updating processes relevant to your role where necessary and sharing knowledge with your colleagues.
* Identifying opportunities for improvements and efficiencies within the processes and proactively flagging these with your line manager for continuous improvement.
About you
You are looking for a role that is heavily focused on building and maintaining excellent working relationships. Working as a team with Financial Advisers and paraplanners to provide excellent service to our clients. You have a pragmatic, analytical mindset and take pride in achieving high standards.
* 2 years minimum experience in Financial Advice Services.
* R01 is desirable but not essential, however equivalent experience should be demonstrable for those without industry exams.
* Excellent interpersonal and client care skills.
* Proven ability to work under own initiative and prioritise key tasks for efficiency.
* Excellent diary management, planning and organisational skills.
* Professional, articulate, and confident.
* Keen attention to detail and a problem-solving mind
* Empathetic and patient when dealing with difficult situations
* Competent with IT systems, especially Microsoft Office. Experience of systems such as IO and providers
* Confidence to ask questions and have a “can do” attitude.
* Motivated, flexible and proactive, and able to multi-task around tight deadlines.
Financial benefits:
* Pension
* Group life assurance - up to four times your core salary
* Health Cash Plan to help cover the costs of everyday healthcare
* 28 Days annual leave – plus bank holidays