About the role
Kingsley Home Care
Reports to: Operations Manager/ Regional Operations Director
Key duties and responsibilities
1. Lead and manage branch staff, fostering a positive work environment and supporting professional development.
2. Oversee daily operations, including scheduling, client intake, care planning, and service coordination.
3. Ensure regulatory compliance, quality assurance, and effective risk management across all services.
4. Build client and community relationships, handling concerns, conducting assessments, and promoting services.
5. Manage branch performance, including budget oversight, KPI monitoring, and identifying growth opportunities.
Skills and attributes
6. Previous management experience within a domiciliary care setting is essential
7. Excellent business acumen with a strong desire to develop and grow the service
8. Comprehensive knowledge of CQC standards
9. Good leadership skills with the ability to communicate effectively
10. Full UK driving licence
Education and qualification
11. Minimum NVQ Level 4/5 in Health and Social Care, or equivalent