We'd love to hear from you if you're:focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skillscomfortable using IT packagesBusiness Services AssistantReporting directly to the Business Services Lead, you’ll be part of a friendly high functioning team of colleagues, supporting the Business Services department across the three sites. You'll assist the Business Services Lead in all daily business along with providing systems and practical administration support to the wider teams. It’s an exciting time to join North Warwickshire, as we merge into a new portfolio and streamline our new ways of working. As a friendly, outgoing team we're passionate about conserving the special places in our care, putting visitors first in all we do, and ensure exceptional service both internally and externally with our stakeholders and partners. Working as part of the portfolio team, regularly working across all three sites, you’ll often be the first point of contact in the office, via phone and email. You’ll be supporting the Business Services Lead in being responsible for accurate record keeping and data management, financial management and reporting: all money management, including banking, petty cash, and supporting the team with compliance tasks and administration. You'll support all systems and processes and in any training that may be required, including supporting with budget management.You’ll be a champion of best practice when it comes to Business Services and will confidently challenge process and procedures when change is needed to adapt and reshape to our new ways of working and newly structured portfolio. The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme (for roles that meet the salary criteria)• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. *Internal Applicants only*Our colleagues work for the National Trust in many locations and sometimes don't have easy access to internal vacancy listings. Using the internet ensures we can reach as many of our colleagues as possible. We appreciate that this can be frustrating for external talent. Do note that some roles are released externally after an initial period of time.Closing Date: 31st May 2026 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 176249IRC176249SolihullPermanent f/t (37.5 hrs pw)Ends: May 31st INTERNAL APPLICANTS ONLYAs an Business Service Assistant, you'll be involved in lots of different tasks as you support the day-to-day running of the office. This is a busy and varied job; no two days will be the same. You’ll have an important part to play in your team meeting its goals, so you’ll always be looking at how you can offer help where needed. You'll join the North Warwickshire Portfolio of properties; Charlecote Park, Baddesley Clinton and Packwood, working closely with your property colleagues with a focus on core business services, supporting all department functions alongside a team of office volunteers. You'll need to travel between all three properties on a regular basis so there will be a need to travel, be flexible and adaptable to suit the business need.You'll be required to work regular weekends, bank holidays, and peak business times. You’ll perform the duty role of Site Lead, and you'll need to get stuck in and help operationally wherever you’re needed, playing a lead role in keeping the whole property running smoothly.Interview date: 10th June 2026For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.Packwood House, Lapworth, Solihull, B94 6ATCompliance.Eligibility to Work in the UK25,838 pa