Job Description
At Novotel London Tower Bridge, people are at the heart of everything we do. We are looking for an experienced People & Culture Manager to lead the hotel’s People & Culture agenda and help bring our values and culture to life.
Reporting directly to the General Manager, this is a senior leadership role that partners closely with the leadership team to create an engaging, inclusive and high‑performing workplace aligned with Novotel and Accor standards.
Key Responsibilities
* Act as a trusted People & Culture advisor to leaders and team members across the hotel
* Lead recruitment, onboarding and induction, ensuring a welcoming and engaging employee experience
* Drive talent development, learning and succession planning, supporting internal growth and career progression
* Shape and embed the hotel’s culture, values and wellbeing initiatives
* Deliver monthly well‑being actions to support team engagement and retention
* Ensure accurate payroll administration in line with legal and Accor requirements
* Support performance management, employee relations and policy application
Qualifications
* CIPD qualified (or working towards)
* Strong HR / People & Culture background, ideally within hospitality or a service‑driven environment
* Confident working with UK employment law and HR best practice
* Excellent communication skills with the ability to influence at all levels
* Passionate about people, culture and creating great place to work
Eligibility:
You must have the right to work in the UK.
Additional Information
Benefits:
* Benefit from a free one- or two-day break in another Accor property in the UK each year.
* Employee discounted rates in Accor Hotels worldwide.
* Excellent training and development opportunities within the hotel and throughout Accor worldwide.
* Complimentary meals on duty.
* Cycle to Work Scheme.
* Further discounts in Accor properties worldwide, brands include Fairmont, Raffles, Sofitel, Pullman, MGallery, Novotel, Mercure and Ibis.