Responsibilities
* Carry out service and maintenance works on a variety of domestic properties across the region.
* Ensure high levels of customer care in dealing with clients and tenants to meet the required quality standards.
* Communicate updates and progress of work, completing the required paperwork electronically and manually.
* Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during daily work.
* Comply with stock ordering and auditing procedures so relevant parts are available to fulfill job requirements. Gas qualifications are essential for this role including a minimum CCN1, CENWAT, HTR1, and CKR1.
* Provide out of hours evening and weekend cover on a rota basis.
* Maintain a friendly and professional attitude to build strong relationships with clients and tenants.
* Ensure all appropriate criminal and reference checks are completed before starting work.
Qualifications
Gas qualifications are essential for this role including a minimum CCN1, CENWAT, HTR1, and CKR1.
Hours
5 days per week (Mon - Fri) 8am to 5pm – 40 hours. 1 hour for lunch daily. Call-out rota for evenings and weekend work.
Benefits
* Company vehicle and fuel card
* Support provided for professional qualifications
* Employee wellbeing programme, occupational health support, telephone support – counselling for staff
* Service level awarded annual leave
* Enhanced maternity & paternity packages
* Dental/Healthcare cash plan
* Cycle to Work Scheme
* Electric Vehicle Leasing Scheme
* Gender & Equality Working Group
* Sureserve Academy – a platform for development, career progression
* Employee Voice programme
* Social activities for all of our teams
* Sureserve Legends – celebrating the fantastic ways in which our employees live our values.
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