Operations Assistant – Office Based, Central London
Operations assistant needed with MINIMUM 3 YEARS EXPERIENCE to help with ADMIN in UK Construction company. Experienced ideally with a new build main contractor or residential developer. The ideal candidate will have a strong background in project management, coordination and schedules. This is a key role in ensuring timely, efficient and cost‑effective organisation of operations to support our growing portfolio of concurrent projects.
About Prime Phenix
Prime Phenix is a dynamic development company based in London, delivering high‑quality projects through in‑house construction. We specialise in concrete structure buildings and manage a broad range of residential and mixed‑use developments. Learn more at www.primephenix.com.
Key Responsibilities
* 1. Project Platform Management & Systems Training
o Manage Procore, our primary platform for project management. This includes overseeing project schedules, submittals, and daily logs.
o Coordinate all communication between site teams, office staff, and external contractors to ensure project information is always up-to-date and accessible within Procore.
o Develop and maintain onboarding materials for new employees and contractors, providing comprehensive training on how to effectively use our company’s operational tools, including Procore, Fixflo, and Pipefy.
* 2. Regulatory Compliance and Stakeholder Relations
o Manage relationships and communications with Building Control, Building Warranty providers, and other local authorities. This involves ensuring projects adhere to all regulations and securing necessary approvals.
o Act as the primary point of contact for planning obligations, such as employment and training plans, ensuring these are applied and reported on throughout the construction process.
* 3. Operational Support and Reporting
o Serve as the first point of contact for all operational matters from both the site and the office, providing timely assistance and problem-solving.
o Maintain and update local registries for equipment on site such as Non‑Road Mobile Machinery (NRMM) and other key equipment to ensure compliance with local authority regulations.
o Prepare and present regular operational reports to senior management. These reports will detail project status, analyse key performance indicators (KPIs), and forecasts.
* 4. External Liaison and Process Improvement
o Liaise with external organisations regarding building safety and quality standards, and prepare for and manage site visits and assessments from regulatory bodies.
o Proactively identify inefficiencies in current processes and suggest improvements to enhance overall productivity and cost‑effectiveness. This includes streamlining workflows and adopting new technologies to optimise operations.
Must‑Have Skills and Experience
* Proven background in construction.
* Strong knowledge of programming and operations coordination with a proven ability to manage multiple projects simultaneously.
* Advanced proficiency in Microsoft Word and Excel (essential).
* Familiarity with digital tools – Procore experience is a plus.
* Excellent organisational, communication, and problem‑solving skills.
Seniority level
Mid‑Senior level
Employment type
Full-time
Job function
Management and Manufacturing
London, England, United Kingdom
£32,000.00
–
£42,000.00
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