The Head of Nursing will provide strategic and operational leadership for all nursing services across multiple GP practices. The postholder willbe responsible forensuring high-quality, safe, effective, and consistent nursing care across sites, including long-term condition management, treatment room services, immunisations, chronic disease clinics, screening programmes, and clinical governance.
This role will lead and develop nursing teams (Practice Nurses, Nurse Practitioners, HCAs, Nursing Associates, Phlebotomists) ensuring workforce capability, compliance, patient safety, and excellent patient experience across the organisation.
Main duties of the job
Provide strong visible leadership to nursing teams across multiple GP sites.
Lead, manage and support nursing staff including recruitment, supervision, appraisal, and performance management.
Develop and implement consistent nursing standards and operating procedures across all practices.
Promote a culture of learning, accountability, compassion and continuous improvement.
Be professionally accountable for nursing practice across the organisation.
Ensure compliance with CQC standards, infection prevention and control, safeguarding, and medicines management.
Lead audit programmes and clinical quality improvement initiatives.
Ensure robust incident reporting, learning, and implementation of action plans.
Maintain oversight of complaints relating to nursing services and support resolution.
Ensure delivery of high-quality nursing services including:
Long-term condition management (e.g., diabetes, asthma, COPD, hypertension)
Immunisations and vaccination programmes
Cervical screening
Wound care and dressings
Ear care (if applicable)
Travel health (if applicable)
Health promotion and preventative care
Support development of enhanced nursing clinics and services to meet patient demand.
Ensure safe staffing levels and appropriate skill mix across all sites.
Develop workforce plans aligned to service growth and contractual requirements.
Support nurse training, competency sign-off, and professional development.
Ensure all staff complete mandatory training and remain compliant.
About us
Bourne Health Partnership is a forward-thinking, patient-centred primary care organisation delivering high-quality healthcare services to our local community. We are committed to providing accessible, compassionate, and effective care, ensuring every patient receives the support they need to achieve the best possible health outcomes.
Our multidisciplinary team includes experienced GPs, nurses, allied health professionals, and dedicated administrative staff, all working collaboratively to deliver holistic care. We embrace innovation and continuously look for ways to improve our services, streamline processes, and enhance patient experience.
At Bourne Health Partnership, we value professionalism, integrity, and teamwork. We foster a supportive and inclusive working environment where staff are encouraged to develop, grow, and contribute to service improvement.
Joining us means becoming part of a progressive organisation that is passionate about both patient care and staff wellbeing.
Job responsibilities
Leadership & Management
Provide strong visible leadership to nursing teams across multiple GP sites.
Lead, manage and support nursing staff including recruitment, supervision, appraisal, and performance management.
Develop and implement consistent nursing standards and operating procedures across all practices.
Promote a culture of learning, accountability,compassionand continuous improvement.
Clinical Governance & Quality
Be professionally accountable for nursing practice across the organisation.
Ensure compliance with CQC standards, infection prevention and control, safeguarding, and medicines management.
Lead audit programmes and clinical quality improvement initiatives.
Ensure robust incident reporting, learning, and implementation of action plans.
Maintain oversight of complaints relating to nursing services and support resolution.
Patient Care Delivery
Ensure delivery of high-quality nursing services including:
Long-term condition management (e.g., diabetes, asthma, COPD, hypertension)
Immunisations and vaccination programmes
Cervical screening
Wound care and dressings
Ear care (if applicable)
Travel health (if applicable)
Health promotion and preventative care
Support development of enhanced nursing clinics and services to meet patient demand.
Workforce Planning & Staff Development
Ensure safe staffing levels andappropriate skillmix across all sites.
Develop workforce plans aligned to service growth and contractual requirements.
Support nurse training, competency sign-off, and professional development.
Ensure all staff complete mandatory training and remain compliant.
Support revalidation requirements for NMC-registered staff.
Medicines Management & Prescribing (where applicable)
Provide leadership for safe medicines management processes across nursing teams.
Ensureappropriate storage, administration and documentation of vaccines and medicines.
Support and oversee nurse prescribing practice (if nurse prescribers are employed).
Ensure compliance with cold chain management, PGDs/PSDs, and vaccination protocols.
Act as a senior lead for safeguarding practice across nursing teams.
Ensure staff are trained toappropriate safeguardinglevels and follow organisational procedures.
Support escalation and documentation of safeguarding concerns.
Operational & Performance Oversight
QOFand LCSrelated delivery
Chronic disease review completion
Screening coverage
Appointment utilisation and access
Work collaboratively with Practice Managers and Partners to improve access and capacity.
Standardise nursing appointment templates and triage models whereappropriate.
CQC & Regulatory Readiness
Lead nursing preparation for CQC inspections and ensure readiness across all sites.
Ensure policies, protocols and training are consistently implemented.
Maintain oversight of evidencerequiredfor compliance in clinical domains.
Contribute to strategic planning and service expansion across the organisation.
Lead implementation of new nursing pathways andevidence-based practice.
Identifyopportunities for nurse-led services to reduce GP workload and improve patient outcomes.
Collaboration & Stakeholder Engagement
Work closely with GPs, Practice Managers, communityservicesand allied health professionals.
Represent nursing leadership in organisational meetings and external forums whererequired.
Promotestrong communicationacross sites to ensure consistent patient care delivery.
Key Accountabilities
Quality and safety of nursing services across all GP sites
Workforce performance,developmentand staffing
Governance,complianceand CQC readiness
Standardisation of nursing practice and service delivery
Delivery of chronic disease and preventative programmes
Person Specification
Essential Skills and Attributes
* Strong leadership and people management skills.
* Ability to work across multiple sites and manage competing priorities.
* Excellent communication and influencing skills.
* Strong understanding of QOF, chronic disease frameworks and vaccination programmes.
* Ability to interpret data and improve performance.
* Highly organised, resilient and solution-focused.
Qualifications
* Registered Nurse with current NMC registration.
* Degree level qualification in nursing or equivalent experience.
* Evidence of continued professional development in primary care nursing.
* Leadership or management qualification (or willingness to work towards).
* Advanced clinical practice qualification or experience.
* Experience working at PCN level or leading integrated care initiatives.
* Experience of service redesign or transformation.
Experience
* Strong leadership and people management skills.
* Ability to work across multiple sites and manage competing priorities.
* Excellent communication and influencing skills.
* Strong understanding of QOF, chronic disease frameworks and vaccination programmes.
* Ability to interpret data and improve performance.
* Highly organised, resilient and solution-focused.
* Advanced clinical practice qualification or experience.
* Experience working at PCN level or leading integrated care initiatives.
* Experience of service redesign or transformation.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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