Hot Tub Team Leader Location: Mill Rythe Coastal Village, Hayling Island, Hampshire Contract: Permanent - 40 hours per week Salary: £25,768 per annum What we need in a nutshell We are looking for someone who is a strong leader and can champion our brand and our unique workplace culture. You will be a role model to your team; someone they can look up to and have the ability to inspire them. You will have bags of energy and be fun to be around. You will have an eye for detail, and this will be visible in the Department under your leadership. You will have the ability to communicate effectively in an emergency and keep calm. You will be pro-active in your approach to your work, always thinking ahead, and thinking of new ways to do things. Who are we? Away Resorts are shaking up the industry and setting the new standards for what to expect from a UK Holiday Park. With 27 parks and resorts around the UK, our Parks are jaw dropping not only in its views but also what it offers our Guests. We are famous for our Accommodation, from exclusive units you will only find at Away Resorts, down to our own bespoke scent. Our attention to detail is second to none, so much so, that when our Guests open the door, they go “Wow!” However, what really makes us special is our Team of people making all this happen, we are a growing business and are now on the lookout for a Guest Experience Manager that cares about their Teams and Guests as much as we do! Our Mill Rythe resort, set on a peaceful estuary, has undergone a stunning £10m refurbishment with our stunning cocktail bar, The Missing Squirrel! As well as our incredible new restaurant The Green Room. So, whether you are looking for the next step in your career or simply a new challenge, find out more here http://www.awayresorts.co.uk/ The nitty gritty of what you’ll be doing You will be supporting the department Manager leading a small team to deliver to our guests the very best experience. You will be responsible for ensuring the department has safety in the forefront of its mind at all times, making sure we follow the health and safety and hot tub safety policies at all times. Working as part of our team of holiday heroes, you will be helping to look after all our hot tubs on park. You’ll make sure that they are - Working properly, drain and fill them on changeover days and test them every day, adjusting the chemicals if you need to. Glistening and always in tiptop shape. Well maintained and always safe for our guests to use. And who knows what else you may find yourself doing. As long as you’re happy to help even when it’s ‘not your job,’ you’re our sort of person. One more thing…holidays happen at holiday times, so you will need to work your magic on bank holidays too. Skills, experience and qualities you’ll need We’ll provide training, but ideally you would: Know your way around a Hot Tub Have an awareness of what clean and in working order means – which includes attention to detail and getting a genuine thrill from a job well-done Have a friendly and helpful attitude when you meet guests and good at communicating within your team. Have a talent for practical jobs and for troubleshooting when problems arise. Be open to learning – experience isn’t as important as eagerness to learn Be willing to turn your hand to anything – guests come first, so you need to be alert to their needs and ready to help. It’s about your values too. We have a can-do, fun-loving, people-centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers - have a read about it on our website and decide if it describes you. What we can offer you Competitive Pension Discounts on Away Resorts Holidays On Park Discounts Awards and recognition Want to join our team? Here’s how to apply Click on the Apply Now button. If you’re new to our website, we’ll prompt you to register. If you’ve already registered, you can simply log in. Then complete your details and send us your best version of you. That could be a vlog, blog or a Snapchat story; it could be a good old CV. Whatever makes you feel good and tells your story best. Good Luck! INDHP