Store Manager — Luxury Multi-Brand Boutique (Soho, London)
Company: MACHINE-A
Location: Soho, London (On-site) • Employment type: Full-time • Seniority: Manager
About MACHINE-A
MACHINE-A is a curated, culture-leading multi-brand fashion destination in the heart of Soho, known for its distinctive edit and personalised client experience. We’re looking for a hands-on Store Manager to lead a small, high-performing team and elevate every part of the in-store journey.
What you’ll lead
* Client Experience: Deliver warm, bespoke service and proactive clienteling that builds lifetime relationships.
* Team & Culture: Recruit, train, schedule, and coach; set clear standards and lead by example.
* Trading & Performance: Own daily/weekly targets, KPIs, and floor moves; act fast on insights.
* Operations: Cash handling, stock control, and luxury-grade presentation; keep the space immaculate.
* Tools & Reporting: Drive accuracy with Lightspeed (POS), Excel, Trello etc, and concise performance reports.
What you’ll bring
* Proven leadership in high-end or multi-brand fashion retail (store or floor management).
* Composed under pressure, with excellent judgement, ownership, and follow-through.
* Confident client engagement, styling, and relationship building.
* Strong organisation, reliability, and attention to detail.
* Solid systems capability: Lightspeed, Excel, Trello etc.
Compensation & Benefits
* Competitive base salary + high-impact commission scheme.
* Staff discount across all brands.
* Clothing allowance aligned to our aesthetic and seasons.
* Supportive, creative environment where initiative is recognised.
Schedule: 5 days over 7
Right to work: Required in the UK
How to Apply
Please email your CV and cover letter to hr@machine-a.com
Email subject line (required):[Store Manager] – [Your Name]
We only review applications sent to this HR email.