We are looking to recruit a phlebotomist/healthcare assistant to join our wellestablished, friendly and very busy practice.
The post involves taking blood from patients as requested. Ideally you will have experience of the clinical environment and the delivery of hands‑on care. You must have good people, communication and IT skills. The ability to work as part of the bigger team whilst using your own initiative is essential. If successful, you will find the job interesting as well as challenging at times. The successful candidate will be supported by the Senior Lead Nurse and other members of the nursing team.
Main duties of the job
The post involves taking blood from patients as requested. Ideally you will have experience of the clinical environment and the delivery of hands‑on care. You must have good people, communication and IT skills. The ability to work as part of the bigger team whilst using your own initiative is essential. If successful, you will find the job interesting as well as challenging at times. The successful candidate will be supported by the Senior Lead Nurse and other members of the nursing team. Other duties include:-
* Blood Pressure
* 24hr Blood Pressure
* ECGs
* Weight Management
* Mental Health Screening
* Baby Checks (8 week checks)
* Flus
* Shingles Injections
About us
Pendre Surgery is a thriving GMS Practice situated in Holywell, Flintshire, North Wales. We are the only Investors in People (IIP) accredited GP Practice in North Wales and were shortlisted for the UK company of the year 2022 award.
We have just over 10,800 patients registered at the Surgery and have 4 GP Partners who provide personalised patient care and who are supported by 2 salaried doctors, 3 advanced nurse practitioners, 3 practice nurses, 2 healthcare assistants as well as a skilled dispensing team.
Job responsibilities
Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the post-holder will be responsible for performing venepuncture to obtain blood samples from patients only as the result of a direct referral from a GP or nurse practitioner. To take blood pressures, 24hr blood pressure monitoring, ECGs, weight management, mental health screenings, 8 week baby checks and administration of flu, B12 and shingles injections.
Duties and responsibilities:
Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample
Collection of sample(s) of blood in accordance with training and procedures
Ensuring samples are stored in appropriate containers
Accurate, legible labelling of all samples to confirm patient identity
Checking patient identification against GP/nurse request and confirming with patient whenever possible
Recording collection of blood sample in patient record in accordance with practice procedure
Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion.
Ensuring that anomalies are reported to a senior member of staff
Notifying the GP/nurse of any significant patient issues
Liaising with and assisting members of the administrative team
* Blood Pressures
* 24hr Blood Pressures
* ECGs
* Weight Management
* Mental Health Screening
* Baby Checks (8 week checks)
Team Building
Work effectively within the nursing team and along side the reception/admin team and medical team.
Standard Maintenance
Report any clinical or environmental issues of concern and take action to rectify these where appropriate
Ensure a working knowledge and compliance with Practice Policies and Procedures
Check and record fridge temperatures to maintain the cold chain
Check and re-stock GP rooms regularly
Understand the importance and adhere to infection control issues
Keep clinical areas clean and free from clutter.
Information Technology
Input information into the clinical system as appropriate following appropriate training.
Demonstrate a working knowledge of the Practice Policy on information governance.
Communication:
The post-holder will recognise the importance of effective communication within the team and will strive to:
* Communicate effectively with other team members
* Communicate effectively with patients and carers
* Recognise peoples needs for alternative methods of communication and respond accordingly.
Quality:
The post-holder will strive to maintain quality within the Practice, and will:
* Alert other team members to issues of quality and risk
* Assess own performance and take accountability for own actions, either directly or under supervision
* Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance
* Work effectively with individuals in other agencies to meet patients needs
* Effectively manage own time, workload and resources
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
* Mandatory training such as basic life support and fire training
* Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
This jobdescription is not exhaustive and may be adjusted periodically after review and consultation.
Person Specification
Knowledge and Skills
* Ability to provide quality care,
* Good interpersonal and communication skills,
* Good team working skills,
* Skills in phlebotomy, ECGs, Patient Health Checks, Blood Pressure
* Basic first aid knowledge
* Basic IT skills,
* Awareness of blood‑borne viruses
Qualifications
* GCSE grade A to C in English and Maths
* Qualified in Phlebotomy
* Qualified to NVQ Level 2
Experience
* experience within a health care setting
* experience in GP Practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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