Overview
The Security Operations Coordinator serves as the vigilant eye of CE LA VI SGs Security Services and plays an important role in maintaining a safe, secure, and welcoming environment. This role focuses on meticulous monitoring and management of security operations through advanced CCTV and surveillance systems. With a keen eye for detail and a proactive approach, the coordinator conducts real-time surveillance to quickly identify and respond to any unusual activities or potential security concerns. By supporting security protocols and working closely with the operations team, this role helps safeguard the premises, protect our people and assets, and ensure a smooth and secure experience for everyone at the venue.
Teamwork & Collaboration
Demonstrates a strong ability to work collaboratively with colleagues, contributing to a supportive and positive team environment while helping the team achieve shared goals and operational excellence.
Shift Schedule
This role supports the Operations team during the night shift, ensuring continuous monitoring and security coverage for the venue.
Working Hours
19:30 – 05:30
Work Location
Head Office – Bencoolen (Security Office)
Key Responsibilities
* Set up and verify security systems, CCTV monitoring tools, and communication equipment at the start of each shift.
* Monitor live security feeds and sensors to detect unusual activities or potential security incidents.
* Record and maintain accurate logs of incidents, observations, and security activities.
* Assess the nature and severity of incidents and follow established response procedures.
* Coordinate with on-site security personnel to respond quickly and effectively to incidents or emergencies.
* Communicate clearly with internal teams, departments, and external authorities when necessary.
* Support operations by providing timely updates and assistance during incidents or urgent situations.
* Maintain confidential handling of sensitive information and proper documentation of all security communications.
* Escalate critical issues to management according to established protocols.
* Provide handover briefings to incoming officers to ensure continuity of operations.
Job Requirements
* 3-4 years’ experience in a similar capacity.
* Experience working with security camera/CCTV systems.
* Must have GCE O’ Levels and SIRD card.
* Must hold a valid Singapore security licence.
* Must be local and not require work pass sponsorship.
* Good communication skills to internal and external stakeholders.
* Be able to communicate clearly and effectively in the predominant language(s) of our guests.
* Must have exceptional grooming habits.
* Understanding of security protocols, risk assessment methodologies, and privacy regulations.
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