Field-Based School IT Technician
Location: Somerset Area
Salary: £29,000 – £32,000 per annum
Bonus & Commission:
* Up to £1,200 annual bonus
* Individual and team commission schemes available
Schedule: Monday to Friday
About Us
Soltech IT is a trusted provider of IT support and services to businesses and schools across the South West of England. We specialise in hands-on, client-focused ICT solutions, with a strong reputation in the primary education sector.
We pride ourselves on being a supportive, flexible, and inclusive employer. Our team is made up of skilled professionals who are passionate about technology and delivering exceptional customer service.
The Role
We are looking for a dedicated and experienced IT Technician to join our growing education support team. This is a field-based role, providing on-site IT support and project installations at schools throughout the Somerset area.
Your responsibilities will include:
* Conducting regular scheduled visits to schools
* Responding to emergency call-outs
* Delivering and supporting IT infrastructure projects
* Providing expert advice and technical support in person and remotely
What You'll Need
We're looking for someone with strong technical skills, a proactive mindset, and the ability to communicate clearly with non-technical users. Experience working in an educational environment is essential.
Essential Skills & Experience:
* Previous experience in an IT support role within a school or education setting
* Excellent communication and customer service skills
* Ability to work independently and manage your own workload
* Strong problem-solving skills and attention to detail
* A full UK driving licence and access to your own vehicle
* Willingness to undergo an enhanced DBS and safeguarding check
Technical Experience (any of the following beneficial):
* Network Administration & Management (VPNs, VLANs, Ubiquiti WiFi, Firewalls, Switches)
* Virtualisation technologies (VMWare, Hyper-V)
* Microsoft SCCM, PowerShell scripting
* Microsoft 365, Azure, Intune, SharePoint, Teams
* JAMF or other Apple MDM solutions
* Google Workspace, Chromebooks, Google Classroom (not essential but a bonus)
What We Offer
We believe in rewarding our team with a comprehensive benefits package, including:
Financial Benefits
* Competitive salary (£29,000–£32,000)
* Annual bonus (up to £1,200)
* Individual and team commission schemes
* Mileage and expenses fully covered
Medical & Wellbeing
* Private medical care / medical cash plan covering:
* GP consultations, diagnostics, prescriptions, vaccinations
* Hospital stays, A&E, NHS parking
* Therapy treatments (physiotherapy, osteopathy, acupuncture, chiropractic, and more)
* Optical (eye tests, prescriptions, glasses/contacts)
* Dental (check-ups, treatments, hygienist, X-rays, fillings)
* Free coverage for up to 5 children per household (up to age 18)
Additional Benefits
* 20 days holiday + bank holidays
* Extra paid time off during the Christmas/New Year period
* Free on-site parking
* Company pension scheme
* Laptop or MacBook provided
* Supportive team environment and ongoing training
Job Type: Full-time
Pay: £29,000.00-£32,000.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Company events
* Company pension
* Employee discount
* Free parking
* On-site parking
* Private dental insurance
* Private medical insurance
Work Location: Hybrid remote in Bristol BS39 7SW