Job Description for Restaurant Team Member at German Doner Kebab
Are you ready to join one of the fastest-growing restaurant brands? German Doner Kebab is revolutionizing the kebab industry with over 90 restaurants worldwide, leading in the Casual Dining sector. We pride ourselves on industry-leading service, exceptional food, and memorable guest experiences.
We are looking for enthusiastic Team Members to grow with us and contribute to our success. Your role will involve supporting your team to deliver high-quality food, outstanding guest care, and excellent service. You will be instrumental in maintaining brand standards, working effectively within a team, and ensuring every guest leaves satisfied and eager to return.
Responsibilities:
* Prioritize guest satisfaction in all interactions.
* Maintain a positive, 'can-do' attitude.
* Assist guests with menu selections and upselling.
* Process orders accurately through the POS system.
* Help prepare and pack food and beverages, ensuring appealing presentation.
* Promote additional menu items to enhance the guest experience and increase sales.
* Handle sales transactions, issue receipts, and deliver food orders.
* Greet guests warmly and sincerely.
* Answer phone inquiries professionally.
* Assemble and package orders to meet brand standards.
* Keep guest areas clean, sanitary, and organized.
* Ensure all orders are complete and ready for guest receipt.
* Adhere to brand standards and deliver exceptional service.
Key Skills & Knowledge:
* Excellent communication skills and attentive listening.
* Professional appearance and hygiene.
* Positive, enthusiastic attitude towards tasks.
* Cheerful, helpful demeanor with a focus on guest care.
* Ability to adapt to changing business levels with urgency.
* Thorough understanding of the menu and allergen information.
* Ability to follow instructions and uphold brand standards.
* Competence in completing daily paperwork as per standards.
* Willingness to cross-train in all areas of the kitchen and front counter.
* Commitment to delivering exceptional guest service and maintaining high standards.
Working at GDK offers a full career pathway with excellent progression opportunities. Join us and grow your career!
#J-18808-Ljbffr