FULL TIME - 37Hrs - Mon-Fri
To lead on the case management of clients and be part of a team that provides support to clients living in the community to keep them safe and help them achieve their goals.
To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps
To assess the needs of each client, helping to develop their individual support plan to achieve their goals
To produce and regularly review comprehensive client-based risk assessments
To support clients to gain and/or maintain accommodation or achieve their outcomes/ goals
To engage with local authorities, health providers and other agencies, creating and maintaining positive working relationships to maximise the opportunities available to clients
To lead on client activities to help them gain practical life skills
To support clients with managing their finances, paying rent, managing arrears and accessing benefits
To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering
To support clients in trauma informed and psychologically informed ways
To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
To provide basic first aid assistance until help arrives (full training is provided)
Clear verbal and written English
Good keyboard skills for data inputting
Good working knowledge of Microsoft Outlook, Excel, and Word
Deal promptly with and effectively react to challenging situations
Have an interest and genuine concern for homelessness and related issues
Understanding of risk assessment and person-centred, outcomes-based delivery
Understanding of the complex support needs of people experiencing homelessness or those with complex needs
Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion.
We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset.
We are dedicated to safeguarding all young people and adults with our services. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.
To be a safety net for people in tough times and the springboard to a brighter future.
To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
Our Gallery
Pension with life cover
Employee assistance programme
Staff discounts via Wider Wallet
Dedication to wellbeing
GP helpline
Length of service awards
Generous and flexible holiday
Refer a friend scheme