Cornwall Partnership NHS Foundation Trust
Medical Secretary Supervisor
The closing date is 26 April 2026
An opportunity has arisen for an enthusiastic, adaptable and well‑motivated Medical Secretary Supervisor to join the Penwith Adult Community Mental Health Team providing secretarial support to Consultant Psychiatrists and their teams as well as supervising the medical secretarial teams at Penwith and Kerrier. The post holder should demonstrate a caring and sensitive approach to their work and be able to communicate clearly and professionally with colleagues, patients, carers, the general public and representatives from other hospitals and organisations.
This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:
* Cornwall Foundation Trust
* Royal Cornwall Hospitals NHS Trust
* Cornwall and Isles of Scilly Integrated Care Board
If you do not currently work for one of these NHS organisations, your application will not be considered at this time.
Main duties of the job
* Maintain confidentiality at all times and sensitivity when dealing with contentious and complex information.
* Co‑ordinate and organise action arising from correspondence and ensure prompt and efficient response, as required, by the Consultants and Junior Medical Support Staff.
* Co‑ordination with other professionals, outside agencies, legal staff, Trust staff etc.
* Responsible for up‑to‑date maintenance of diaries for the medical team.
* Maintain clinic lists to ensure clients are seen within key target times.
* Attend meetings, as necessary, take and transcribe minutes, follow actions notes and disseminate information as required.
* Provide supervision and day‑to‑day support to the other medical secretaries that support the Community Mental Health Teams at Penwith and Kerrier.
This role will be challenging and varied, but ultimately a rewarding role that will provide an opportunity, for the right person, to become a key member of the team. A high degree of flexibility is required to meet the day‑to‑day challenges of the service. Excellent time management and communication skills are required as is a good sense of humour.
This would be a working on‑site position with possibility to work from home on occasion. There will be occasions to travel to carry out supervisions at our Kerrier site in Redruth.
Person Specification
Education / Qualifications and Relevant Experience
* Level 4 Business Administration or equivalent knowledge or experience
* RSA/OCR III Word‑Processing or equivalent
* Medical Secretary Diploma or equivalent knowledge or experience
* Supervisory / Management Qualification or equivalent experience or knowledge
* Previous secretarial/administration experience of working in a clinical environment
Knowledge and abilities
* Minute taking
* Ability to work unsupervised and on own initiative
* Ability to multi‑task and respond quickly to changing priorities, re‑organising own and team's workload to meet deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Cornwall Partnership NHS Foundation Trust
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