Graduate Administrator
Make a difference. Build your career. Be part of something meaningful.
Location: Swansea Office
Hours: Full-time, 37 hours per week
Contract: Permanent
Why This Role?
Are you a graduate looking for a role where your organisational skills, people skills, and values really matter? This is an exciting opportunity to join a supportive, purpose driven organisation where no two days are the same and where your work genuinely helps people.
As a Graduate Administrator, you'll be at the heart of the service. You'll be the first friendly face and reassuring voice many people encounter, helping create a safe, welcoming, and non judgemental environment. Alongside this, you'll gain hands on experience in administration, coordination, and professional office operations, an ideal foundation for a wide range of career paths.
What You'll Be Doing
1. Creating a warm, professional, and supportive experience for everyone who contacts or visits the service
2. Acting as the first point of contact, answering calls, welcoming clients, and managing enquiries
3. Recording referral information with care, accuracy, and sensitivity
4. Coordinating appointments and supporting counselling schedules
5. Communicating with clients, counsellors, and volunteers via phone, email, and Mic...