Customer Team Leader
Location: 188 Bawtry Road, Tanyard Shopping Prect, Rotherham, S66 1AA
Pay: £14.48 per hour
Contract: Permanent, Part‑time (16 hours per week + regular overtime)
Working pattern: A mix of opening, closing, and mid‑day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift (Friday after 6pm, Saturday, or Sunday). Availability will be discussed at interview.
You must be aged 18+ to authorise age‑related sales.
Why this job matters
You’ll keep our shelves stocked and support sales, helping us offer more choice and exciting new services to our customers. You’ll be a familiar face in the community, getting to know customers and engaging with local and national charities. You’ll champion Co‑op membership and help grow our business.
What you’ll do
* Own the day‑to‑day running of the store by leading your team on your shift.
* Motivate, coach, and support your team to deliver great service and efficient operations.
* Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
* Support store performance through merchandising, stock accuracy, and HR processes.
* Champion Co‑op through community engagement and membership growth.
What you’ll bring
* Passion for people and leadership.
* The ability to work flexibly and lead by example.
* Skills in retail, merchandising, or team management (experience not essential).
Benefits
* Full training and career development resources.
* 30% discount on Co‑op products in store.
* Flexible access to pay as you earn it.
* Up to 10% pension contributions.
* 36 days of holiday (pro‑rata, including bank holidays).
* 24/7 access to GP appointments, and colleague support programme.
* Market‑leading policies to help you through life's big moments.
Why Co‑op?
Co‑op is member‑owned, focusing on people and communities. Joining means you’re part of a movement that puts people first, and you’ll receive career support, benefits, and a supportive workplace.
Inclusion
We welcome applications from everyone and are committed to an inclusive workplace. We are part of the Disability Confident scheme and offer adjustments during recruitment.
#J-18808-Ljbffr