Europcar is the European car and van rental leader with a premium positioning. Europcar is looking for Coach Drivers What we can offer you: Competitive Basic Salary Starting on 5.6 weeks holiday (including bank holidays) Enhanced Maternity and Adoption Leave (subject to service and earning qualifications) Pension Discounted car hire rates across our network 20% discount on EE mobile phone contracts* Confidential legal and support service through BUPA Career progression and development *forms part of current non contractual benefit offering Main responsibilities: Transport customers to and from the Airport terminals and the Rental Site in a safe and timely manner. Provide a high-quality service to all customers. Assist customers with luggage. Provide information to customers on request and answer queries / complaints or pass them on to the appropriate Department, if a resolution cannot be found. Carry out a daily walk-round check of courtesy bus/coach prior to the start of each shift and appropriately reporting any defects found. Ensure that the shuttle bus is fueled and internally presentable at all times. Ensure the destination board is correctly displayed at all times. Drive customers in a safe controlled manner and adhere to the Company Driving Standards Policy at all times. Observe all traffic and safety laws including advising customers to wear seatbelts, where fitted. Ensure adherence to passenger seating limits. Check that passengers disembark at the correct destinations. Record and report any accidents / incidents to your line manager. Support the management team in the efficient and cost-effective operation of the location. Report on any relevant commercial activity that may assist with business development. What we are looking for: Full driving licence with Category D entitlement Must possess a valid Driver Qualification Card (DQC) Reliable, flexible, positive and professional. Good team player. Exceptional customer service skills. Ability to adapt to the needs of the business. A keen and enthusiastic nature. If you believe you have what it takes to become a successful Coach Driver within Europcar, then please apply today! Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.