Head of Lettings
Location: Manchester based with travel to Sheffield and Lytham
Salary: £35K - 40K (basic salary) + commission (OTE £45k-50k)
Overview:
Our client is seeking a dedicated and experienced Head of Lettings to oversee their lettings operations across multiple branches. The ideal candidate will possess a strong understanding of the rental market and demonstrate exceptional leadership skills. This role requires a proactive approach to managing the lettings teams, ensuring high levels of customer satisfaction, and maximising occupancy rates across our portfolio of properties. The candidate will be based in the Manchester office however must be able to travel to the other offices based in Sheffield and Lytham St Annes on a regular basis.
The Key Duties and Responsibilities of the Head of Lettings:
* Lead and manage the lettings team to achieve operational targets and maintain high standards of service.
* Develop and implement an effective business generation strategy to attract new clients.
* Conduct property valuations and client meetings
* Maintain accurate records of all lettings activity and send weekly reports over to directors.
* Monitor market trends and competitor activities to identify opportunities for growth.
* Provide training and support to team members, fostering an environment of continuous improvement.
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The Key Skills of the Head of Lettings:
* Strong organisational skills with the ability to manage multiple tasks effectively.
* Excellent administrative capabilities to maintain accurate documentation and reports.
* Multilingual abilities are advantageous for communicating with a diverse clientele.
* Exceptional communication skills, both verbal and written, to engage with clients professionally.
* A proactive attitude towards problem-solving and decision-making in a fast-paced environment.
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The Key Experience of the Head of Lettings:
* Proven experience in a senior management lettings role, ideally as a Head of Lettings.
* Strong leadership skills, with experience in managing and developing teams.
* Knowledge of lettings legislation and industry best practices.
* Commercial acumen with the ability to drive business growth.
* Excellent communication and negotiation skills.
* Target-driven mindset with the ability to meet and exceed KPIs.
* Proficiency in CRM and lettings software.
Qualifications
* ARLA Propertymark Level 3 or 4 qualification (preferred).
* Full UK driving license (Required for the role).
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age