Fleet Admin & Transport Assistant
Are you highly organised, proactive, and passionate about keeping things moving? Join our growing team as a Fleet Assistant, where you'll play a key role in supporting the administration and operations of a fleet of approximately vehicles. You’ll play a vital role in ensuring accurate records are maintained and that our fleet resources are used efficiently and cost-effectively.
Role Overview
You’ll be responsible for the daily administration of all fleet, vehicle, and transportation activities, ensuring smooth operations and compliance. You’ll also manage and control the company’s plant equipment to meet all health & safety and reporting requirements.
Key Responsibilities
* Assist with the administration, maintenance, and monitoring of fleet vehicles.
* Maintain accurate and compliant digital and hard copy records.
* Respond to customer service queries from internal and external stakeholders.
* Monitor and process correspondence via the shared fleet mailbox.
* Escalate issues to the Fleet Manager or relevant personnel as needed.
* Update vehicle and asset registers, including PCN logs and parking permits.
* Securely store and manage vehicle keys and related assets.
* Investigate and process PCNs, including cost recuperation communications.
* Conduct regular vehicle inspections and maintain associated documentation.
* Arrange hire and termination paperwork for vehicle rentals.
* Transport goods and deliver/collect vehicles up to 3.5T GVW.
* Liaise with third-party suppliers and provide cover for the Fleet Manager during absences.
* Perform basic vehicle maintenance (e.g., oil, fluids, bulbs, wipers).
* Use jump packs/leads for non-start vehicles (training provided).
* Ensure idle vehicles are regularly started and ready for use.
About You
* Full, clean manual UK driving licence, including HGV licence (Category C).
* Demonstrable experience in a similar fleet administration or coordination role
* Solid understanding of fleet, vehicle, and vehicle licensing regulations.
* Broad knowledge of vehicle maintenance and administration processes, including MOTs, servicing, repairs, and PCN handling.
* Strong administrative skills with attention to detail, experience of using fleet management systems would be beneficial.
* Excellent communication and customer service abilities.
* Flexible and adaptable approach to work.
* Comfortable with basic vehicle maintenance tasks.
* Able to work independently and as part of a team.
* Experience raising purchase orders using Sage software or similar systems, or willingness to learn.
Working arrangements
Salary: £28, per annum
Location: Dagenham
Contract Type: Full-time, Permanent
Hours: 36 hours per week, Monday – Friday.
About us
BD Group is a facilities services company, providing a range of services for public and private sector clients currently across London and the Southeast, with aspirations to broaden our geographies over time. Our mission is to help communities live, work and grow to fulfil their potential through the delivery of safe, high-quality facilities management services based on our unique understanding of local needs.
Benefits
In addition to an attractive salary, our benefits package includes:
❤ Heart Hub rewards, perks & benefits platform!
❤ Group Life Assurance
❤ Pension Scheme
❤ Paid Holidays
❤ Family Friendly Policies making work-life balance achievable
❤ Health & wellbeing support including an Employee Assistance Programme (EAP)
❤ Free on-site parking and access to park amenities
❤ On site café (with discounts available via our app)
❤ Career development and training
❤ A GREAT TEAM!
Ready to hit the road with us? Click apply today and help keep our fleet running smoothly, by submitting your CV and completing our short application form.