So, you’re looking for a new job… How about an exciting role working on a military estate in support of our Army customers? You’ll get to work independently assisting with scheduling needs of maintenance teams across the business. Join a great team at Aspire Defence Services…
As a Resource Allocator, you’ll be responsible for delivering a high level of Customer Service to both internal departments and external customers, ensuring all jobs raised by the Help Desk are actioned accordingly and within timescales, scheduling work for the Maintenance teams and Liaising with Sub Contractors, Customers and Engineers.
This means you’ll need to stay focused on tasks and be able to think of the solutions before others even see the problems. You’ll take responsibility for assigning reactive and pre-planned maintenance requests to the appropriate engineer. Liaising with the Help Desk, you will act as a focal point for all job enquiries and ensure that all enquiries taken are dealt with in an efficient and competent manner
You’ll have to proactively monitor the engineers’ job schedules ensuring all works are allocated correctly and rapidly responding to changing requirements, using negotiating skills to obtain additional manpower as and when required, to ensure full operational cover is maintained.
You’ll work independently, but you’re never fully alone and will always have regular team meetings with a Support Manager who will provide you with everything ...