Key Account Manager - Grocery
North London - office based
We're exclusively partnering with Lotus Bakeries on a major commercial growth project, supporting a number of hires across National Account Management and Category Management. With a portfolio that includes Lotus Biscoff, TREK, Nakd, Peter's Yard and BEAR, this investment reflects a clear commitment to accelerating performance across some of the most recognisable and high growth brands in the category.
This is a brilliant opportunity to take ownership of high street and discount customers, with real accountability and exposure to the wider commercial strategy.
Key Responsibilities
* Own and manage key high street and discount retail accounts, building strong and effective customer relationships
* Drive growth across your accounts, identifying opportunities to increase distribution, visibility and sales
* Lead day-to-day customer management including promotional planning, pricing and trade spend tracking
* Analyse performance data and customer insight to inform decision making and drive account performance
* Support and contribute to joint business planning and longer‑term customer strategy
* Manage P&L responsibility across your accounts, ensuring delivery of volume, value and margin targets
* Work cross‑functionally with category, supply chain and marketing teams to ensure best‑in‑class execution
What we’re looking for
* Experience managing retail customers, ideally within high street or discounters
* Commercially aware with strong numerical and analytical capability
* Confident managing customers and building relationships with buyers and key stakeholders
* Proactive, resilient and comfortable operating in a fast‑paced environment
* A team player who is keen to learn, develop and take on more responsibility
We are an equal opportunities employer and welcome applications from all suitably qualified candidates.
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