We’re looking for a friendly, organised, and customer-focused Hospitality Assistant to join our Facilities team. This is a great opportunity to play a key role in delivering a professional and welcoming experience for staff and visitors, ensuring our meeting rooms and hospitality services run smoothly day to day. About the Role As a Hospitality Assistant, you’ll provide high-quality hospitality support across the office, ensuring meeting rooms are prepared, refreshments are delivered, and facilities are maintained to an excellent standard. You’ll act as a key point of contact for hospitality needs, working closely with colleagues across the business while also supporting the wider Facilities and Reception teams when required. Your Responsibilities Will Include: - Preparing and managing meeting rooms to ensure they are set up and maintained throughout the day. - Managing room bookings via Outlook and coordinating meeting requirements. - Providing refreshments, including hot and cold drinks and catering support. - Maintaining high standards of cleanliness across meeting rooms, kitchens, and shared areas. - Ordering lunches and managing hospitality supplies and stock levels. - Monitoring and reporting maintenance, IT, and AV issues. - Supporting internal teams with administrative or coordination tasks where required. - Assisting with events and marketing activities when needed. - Acting as a visible and proactive presence to ensure excellent service standards. - Providing occasional reception and switchboard cover (training provided). What We’re Looking For - Previous experience in hospitality, catering, or a customer-facing role. - Strong organisational skills and attention to detail. - A proactive approach, with the ability to work independently and take initiative. - Friendly and professional communication skills. - A team player who is adaptable and willing to support others. - Good standard of general education, including English and Maths. What We Offer - Competitive salary and benefits package. - Generous holiday allowance plus bank holidays. - Pension scheme and life assurance. - Access to flexible benefits. - A supportive and collaborative working environment. - Opportunities to develop within a professional services setting. If you enjoy delivering excellent service and take pride in creating a welcoming and well-organised environment, we’d love to hear from you.