Application Support Specialist
Bournemouth with hybrid working options
Salary circa £40,000 - £45,000
Application Support, QA Test, Software DeliveryAn exciting opportunity has arisen for an Application Support Specialist to join a growing technology-focused team. This role is ideal for someone with a strong background in software testing, application support and problem solving who enjoys working in a collaborative and fast-paced environment.
Key Responsibilities
Support and maintain business-critical web applications
Perform manual testing of applications using test cases and checklists
Log, track, and manage software defects through to resolution
Assist with troubleshooting and issue investigation
Produce and maintain technical documentation
Work closely with internal teams to improve system performance and user experience
Support continuous improvement initiatives and contribute to process enhancementsEssential Skills & Experience
2 years' commercial software QA experience within a web-based environment
2 years' experience in manual application testing
Experience with defect tracking and bug management processes
Strong technical documentation skills with excellent written English
Good working knowledge of:
Microsoft Excel (including formulas, pivot tables, and charts)
Microsoft Word
Microsoft PowerPoint
Strong attention to detail and analytical thinking
Excellent problem-solving abilities
Effective time management and prioritisation skills
Strong written and verbal communication skills
Ability to learn quickly and adapt to changing prioritiesDesirable Skills
Experience or knowledge in any of the following would be advantageous:
Power BI
API testing
Automated testing
SQL
Business analysis and workflow/process design
Data analysis
Project management
End-user training
Development methodologies and tools including:
DevOps
Scrum
Lean ThinkingPersonal Attributes
Proactive and organised approach
Ability to work independently and as part of a team
Strong communication and stakeholder engagement skills
Enthusiastic with a willingness to develop new skills
Able to manage multiple priorities effectivelyIf you would like to join a supportive and collaborative team with exposure to a variety of technologies, career development and learning opportunities please give me a call on (phone number removed) or email
Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy