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Director Owner @ Lisini Pub Co | Hospitality | BWS Top 10 Women In Business 2024 (Resiliance)
Company Description
Lisini Pub Company is a highly successful, independent, family-run hospitality business in Scotland with over 50 years of experience. Renowned for its value, quality, and impeccable service, Lisini operates popular destination venues in Lanarkshire, including Angels Hotel, Dalziel Park Hotel, The Parkville Hotel, The Castle Rooms, and more. Each venue offers a unique personality yet maintains the distinct Lisini excellence. Known for a warm welcome, Lisini ensures guests feel like they belong from the very first visit.
Role Description
This is a full-time on-site role for an Operations Manager, located in the Greater Glasgow Area. The Operations Manager will oversee daily operations, ensuring efficient management of hotel, bar, and restaurant and event venues. Responsibilities include staff management, inventory control, guest satisfaction, and maintaining high service standards. The Operations Manager will also manage budgets, data driven and analytical on latent revenue!
Qualifications
* Experience in staff management, including training, scheduling, and performance management
* Proficiency in inventory control and budget management
* Strong understanding of guest satisfaction and customer service excellence
* Knowledge of regulatory requirements and policy implementation
* Excellent organizational and multitasking skills
* Proven ability to work in a fast-paced, dynamic environment
* Previous experience in the hospitality industry is advantageous
* Relevant certifications or a degree in Hospitality Management or related field is preferred but not always required!
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Hospitality
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