Job Description
Location: 10 Paradise Walk
To work as part of the GC&E Team, in the achievement of departmental goals and objectives, by selling, planning and coordinating bookings of hotel services in a profitable and sustainable manner.
About the Role
* Respond to enquiries of potential guests and clients, by way of telephone, email, online and in-person, in a timely and professional manner.
* Completion of all scheduled and ‘walk-in’ client appointments
* Assist with the delivery of hotel showcases for the market segments of: Weddings, Corporate, Leisure & Golf clients.
* Contribute to the delivery of an effective sales process; from sales generation, sales leads follow up, and converting sales leads to paying customers, revenue maximization and the development of loyal repeat customers.
* Assist with market, competitor, and industry research to create offerings that are continuously meeting the demand of the potential market segments of Weddings, Conferences, Meetings, Events, Leisure & Golf.
* Effective communication of all planned events to the operational departments of the hotel
* Completion of all financial transactions, ensuring that all revenues are collected for services delivered.
* Ongoing customer relationship management, including acquisition of customer feedback, and dissemination to the relevant hotel departments. Implementation of feedback to ensure continuous improvement of offerings. Creating opportunities for future revenue from each customer
* Collation and dissemination of all information from relevant weekly hotel meetings
Required Criteria
* The ability to use IT platforms commonly used in hotels, including Event booking systems, Hotel property management systems.
* The ability to produce professional sales reports and presentations, using Power Point or equivalent tools.
* Strong interpersonal skills required: Suitable candidates must be articulate and professional in verbal and written communication. Candidates must be able to show empathy with clients and colleagues.
* Ability to negotiate with clients both for financial and customer service gain.
Desired Criteria
* a third level qualification in a related subject
* 6 months experience in a hotel events department
Closing Date: Tuesday 14th April, 2026
Contract Type: fulltime
Salary: Based on Experience
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