Join our team at RGB, a respected independent builder’s merchant serving the Southwest since 1850. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England.
We are seeking a dedicated Counter Sales Assistant to join our team in our Redruth Branch. This role offers an exciting opportunity for individuals with a passion for customer service and sales in a trade counter environment.
The Role
* Provide outstanding customer service to maximise sales and margin
* Fulfill customer orders accurately and efficiently
* Assist in loading delivery vehicles and handle suppliers deliveries
* Offer product advice and guidance to customers
* Utilize up-selling techniques to maximize sales opportunities
* Maintain cleanliness and organization of sales and storage areas
* Handle customer complaints promptly and professionally
* Operate plant machinery safely and efficiently
The Requirements
* Good building product knowledge gained within the building industry or builders’ merchant experience (Preferred).
* Good Customer Service.
* The ability to build and maintain relationships with different types of customer.
* Comfortable operating a computer based sales processing system (full training will be given).
* Good telephone manner.
* Friendly, articulate, customer focused.
* The successful candidate must be proactive in their approach towards sales and a good communicator.
The Hours
* Week:1 Monday to Friday 07:30 - 17:00
* Week:2 Monday to Friday 07:30 - 17:00 Saturday 08:00 -12:00
The Rewards
At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits :
* Competitive salary with overtime opportunities
* Pension scheme and paid holidays
* Supportive team and positive work environment
* Career development and training
* Staff discount on building materials
* Employee assistance programme
* Perks membership with exclusive discounts and benefits
If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at RGB Building Suppliesapply now for the Counter Sales Assistant p osition. Join us in our mission to deliver excellence in the Builders Merchant Sector.
J-18808-Ljbffr