Claims Specialist Help Drivers Get Back on the Road £25,500 £30,000 | Bolton | MonFri 95 Tired of working in a claims role that feels like a tick-box exercise? Heres a chance to join a team where your judgement matters, your efforts noticed, and your career can actually move forward. What youll be doing: Claims Specialist Youll take charge of motor insurance claims from the first call to final settlement making life easier for customers whove just had one of the worst days of their week. Youll: Handle First Notification of Loss (FNOL) and Accidental Damage claims Talk with drivers, repairers, and engineers to keep claims on track Assess damage, check cover, and make fair settlement decisions Keep everything documented and compliant Support your teammates to get claims resolved quickly and right What youll bring: Claims Specialist - Experience in motor insurance claims (FNOL or Accidental Damage) - Great communication and empathy you actually listen - Attention to detail and confident decision-making - Comfortable juggling several cases and systems at once Nice if you have: Claims Specialist - CII studies or interest (fully supported) - Knowledge of SSP, Acturis or other claims platforms Whats in it for you: Claims Specialist - £25,500 £30,000 (experience dependent) - Monday to Friday, 9am5pm no weekends - Hybrid working options once trained - Birthday off, bonus incentives, free parking - Clear routes for career progression - Supportive culture that values wellbeing and development Location: Claims Specialist - Based in Bolton (BL7) easy commute from Manchester, Bury, Wigan, or Salford. Free parking on-site. About the employer: Claims Specialist Were working with one of the North Wests most trusted insurance names known for their friendly culture, strong values, and backing people to grow. Recruitment by Red Dot Search a Manchester-based specialist in insurance, claims, and customer service roles that actually last. Ready to make your next move? If youve got claims experience and want a role with more purpose (and less pressure), click Apply Now or drop Red Dot Search a quick message to chat in confidence.