About us
Protective Care Group was founded to offer tailor-made support for young people with complex needs, including those who exhibit challenging behaviours. We specialise in delivering the kind of dedicated care that local authorities often cannot provide – support that transforms lives and enhances long-term well-being and future opportunities.
About the role:
Protective Care Group is currently experiencing growth, and our field-based teams who are dedicated to supporting young people on a day-to-day basis are expanding. This is an exciting time to join our team!
Our Learning and Development department is a fun, energetic and dynamic place to work and we are looking for a Learning and Development Administrator to support our growth.
In this role, you will collaborate with various stakeholders across departments to ensure the success and effectiveness of our learning initiatives.
You’ll be at the heart of empowering our Support Workers, helping them gain the skills and confidence to make a real, positive difference in the lives of the young people we care for.
Key Responsibilities:
You’ll be an essential part of our Learning and Development team, providing reliable administrative support to ensure everything runs smoothly. Your key responsibilities will include (but aren’t limited to):
* Coordinating schedules, venues and materials for the training calendar, sessions and delivery
* Maintaining accurate records of training activities, participant attendance and feedback
* Generating reports on training effectiveness and employee development progress
* Serve as a point of contact for employees regarding learning and development inquiries
* Generate LMS reports and update the training matrix, file training certificates in employee records and ensure accuracy to support compliance and audit readiness
* Prepare comprehensive onboarding packs for new hires and coordinate the assignment of all required training and e-learning modules
* Prioritising multiple tasks and administrative duties
Requirements
About you
We’re an energetic and friendly team that loves getting things done – on time, every time! We play a key role in supporting our field teams, so working smart and staying efficient are at the heart of what we do.
If you love working with a close-knit team but also enjoy owning your tasks solo, you’ll fit right in. Juggling your workload and knowing how to prioritise is super important!
Admin experience is a must and experience with Learning Management Systems (LMS) or Customer Relationship Management systems (CRM) would be a great bonus. However, what really counts is confidence, attention to detail and the ability to roll with evolution of the business. We’re a growing company and things change from time to time, so being adaptable and staying cool under pressure will keep you ahead of the game.
You’ll need to be tech-savvy, have a sharp eye for detail and, most importantly, bring a great personality! Strong people skills are key to communicating with stakeholders at all levels and we love someone who can build relationships with a smile.
Benefits
What we can offer:
We’re based in stunning self-designed offices with plenty of free parking, electric car charging points, an on-site gym (with free membership), bakery, deli’ and butchers. As we’re in the south Cotswolds countryside (GL53 9PQ), maybe check out how to get to us.
In addition to a competitive salary of £28,000 pro-rata (£18,667 PA for a 25 hour week) you’ll also receive the following benefits:
* Monday to Friday during school hours, all year round (not just term time)
* Company pension scheme to which you can increase contributions and transfer other pensions
* Personalised onboarding and induction support
* Paid holiday allowance, enhanced with long service (we’ll honour unpaid leave if you run out of allowance)
* Paid compassionate leave
* Active and generous ‘refer a friend’ bonus scheme
* Have your birthday off
* Company sick pay
* Paid maternity/paternity leave
* Employee Assistance Programme – for work and personal support
* Internal confidential Welfare and Well-being support
* Voucher reward scheme for improvement suggestions we action
* Tailored self-developing planning
Closing date Monday 1st September
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