Job Description
European Export Operator Hours: 09:00 - 17:30 (1-hour lunch) Holiday: 25 days + 8 bank holidays Location: WithamThe Role
An established freight forwarding operation is looking for a European Export Operator to manage groupage exports, primarily to Belgium and the Netherlands. You'll take ownership of shipments from planning through to delivery, working closely with customers, European partners, and internal teams.
Key Responsibilities
* Plan and manage European groupage exports, including trailer build and consolidation
* Maximise trailer payloads using weights and cube calculations
* Coordinate with customers, hauliers, and European agents
* Monitor shipments and proactively resolve delays or issues
* Prepare manifests, loading lists, and export documentation
* Provide pricing and quotations with strong commercial awareness
* Handle customer queries and complaints to a high service standard
* Support wider operations and contribute to process improvements
Skills & Experience
* Experience in European road freight forwarding - essential
* Strong groupage planning knowledge
* Confident working in a deadline-driven environment
* Good geographical knowledge and organisational skills
* Customer-focused with commercial awareness
* Customs knowledge and European language beneficial but not essential
What's On Offer
* Competitive salary
* 25 days holiday + 8 bank holidays
* Pension, discount platform, cycle-to-work & car schemes
* Full training, ongoing development, and wellbeing support
* Recognition and reward initiatives
#european export operator #road freight #groupage
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