Overview
Hand Picked Hotels is a collection of 21 privately owned, luxury country houses and coastal retreats. We are recruiting for a Food & Beverage Assistant at Chilston Park Hotel, part of Hand Picked Hotels. Chilston Park Hotel is a classic British country house hotel located in rural Kent, set in 77 acres of parkland; its award-winning two AA Rosette restaurant has helped to establish Chilston Park Hotel’s status as the ideal setting for a countryside break, a romantic wedding or an inspiring meeting venue close to London.
Responsibilities
* The role of a Food and Beverage Assistant involves preparing food and beverage service areas to Hand Picked Hotels standards, ensuring high standards of presentation are maintained.
* You will be expected to have knowledge of menu items and availability, including main ingredients, allergens and preparation style.
* Be able to offer accurate and enticing product descriptions with recommendations based on guest preferences.
* Work enthusiastically alongside team members to achieve departmental goals.
* Maintain a basic knowledge of the wine list and stock availability.
* Understands the basic principles of food and wine matching, different grape varieties and predominant flavours.
* Most of all we will want you to be inspired, have fun and enjoy being part of the Hand Picked Team.
About You / Qualifications
* To be considered for this role you will have current base knowledge and experience of food and beverage within a quality driven hotel, restaurant, or hospitality environment.
* You will be enthusiastic and willing to take on new responsibilities.
* Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
* Having a high level of emotional intelligence, enabling you to anticipate our guests needs, ensuring they receive a Hand Picked experience.
* It is essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend, and return to time and time again.
Benefits & Employment Details
* A competitive salary package of £ per year - additional hours will be paid at hourly rate of £ plus a share of service charge.
* This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business needs.
* Company pension scheme with a generous employer contribution.
* Life assurance scheme.
* Employee Assistance Program to support you with whatever life throws at you.
* Company Sickness Scheme Benefit.
* 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
* Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, WSET Level 1 and 2 with our In house Wine Academy which are all supported by our learning and development team.
* Discounted staff stays in our hotels and on food & drink.
* Annual loyalty awards (like afternoon teas and overnight stays)
* Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
* Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.
* Hand Picked Hotels is an Equal Opportunities employer.
Candidates must be eligible to live and work in the UK.
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Location: Chilston Park Hotel, Kent, United Kingdom
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