Job summary
Do you have excellent administration skills and enjoy working as part of a team? Do you have vision, drive and endless enthusiasm and thrive on a challenge? Then come and join our Denbighshire Community Resource Team which is dynamic, proactive and committed to making a difference to our patients.
We believe in development and training opportunities for our staff and are looking to recruit an extremely organised, highly motivated and passionate clerical officer to support the clinical team.
Main duties of the job
The purpose of this post is to provide an efficient and comprehensive administrative service within the Community Resource Team (CRT). Acts as the first point of contact for telephone communication for the CRT.
The post holder will work within the Denbighshire CRT (Ruthin, Denbigh, Rhyl & Prestatyn) alongside District Nurses, Therapy Services, Local Authority colleagues and Voluntary Sector to provide a seamless administrative service to the Multidisciplinary Teams.
The Clerical Officer is required to work accurately and independently, within guidelines after training. Using their own initiative and judgement, rather than supervised, deciding when necessary to consult their manager. All duties must be carried out in accordance with Departmental and Health Board Policy.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and \"Proud to Lead\" competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the \"Disability Confident Employer\" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Details
Date posted: 10 September 2025
Pay scheme: Agenda for change
Band: Band 2
Salary: £24,833 a year per annum
Contract: Permanent
Working pattern: Full-time
Reference number: 050-AC634-0925
Job locations: Royal Alexandra Hospital, Marine Drive, Rhyl, LL18 3AS
Job description
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Skills
* Essential – Team player
* Essential – Organisational skills
* Essential – Communication skills
Desirable
* WPAS
* CIVICA
* Previous NHS experience
Education/Qualifications
* Essential – GCSEs Grade C and above in English and Maths or equivalent experience
* Essential – NVQ Level 2 in Administration or equivalent experience
* Essential – IT qualification or equivalent level of experience using Microsoft packages
Desirable
* ECDL
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants applying for entry clearance into the UK have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.
Guidance can be found here: Criminal records checks for overseas applicants.
Employer details
Betsi Cadwaladr University Health Board
Address: Royal Alexandra Hospital, Marine Drive, Rhyl, LL18 3AS
Employer's website: https://bcuhb.nhs.wales/train-work-live/
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