Overview
Employment type: Full time: Permanent
Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission
Location: Swansea Contact Centre
Address: The Strand, Swansea, SA1 2AB
Role
Customer Service Representative – Uncapped Commission. If you’re a confident talker who enjoys asking questions and getting to know people, this could be the role for you. We’ll provide training on our products and services so you can talk confidently about them. We don’t do ‘hard sales’; the role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them.
We understand life can be flexible and designed to support your success, including scheduling your own breaks, banking time, and occasional home working.
Why join
* Starting salary of £25,087 rising to £25,684 at 9 months, plus incentives and bonuses
* Online GP access (via telephone or video 24/7) for you and your immediate family, funded by us
* Market-leading paid carer’s leave (up to 2 weeks) to support colleagues caring for family or friends
* Family Leave: equalised maternity, paternity, and adoption leave; up to 18 weeks full pay and 8 weeks half pay in the first year
* Discounts on EE & BT products, including Mobile and Broadband
* Support in carving your own career path and tailored training
* Volunteering days to give back to the local community
* Optional Private Healthcare and Dental for you and your family
Additional details
* Seniority level: Entry level
* Job function: Other
* Industries: Technology, Information and Internet
Swansea, Wales, United Kingdom
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