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Learning AND Development Manager – London/Hybrid Working
Location:- Hybrid 3 days Central London office 2 days Home Working
Environment:- L&D Set Up, Grad Schemes, Apprenticeships, CIPD, Frameworks, Training, E-Learning, L&D Structure, IT, Telecoms, Managed Services.
Our client, an IT and Networking Managed Services Company is looking to hire an L&D Manager within their HR Team.
This role will be a new position so should attract someone who wants to come into this position with a blank canvas and make it their own structure.
This role will be part of the HR team. The HR team is responsible for providing centralised learning for their 500+ employees from when they join and ongoing throughout their careers ensuring that all colleagues have the opportunity to continuously grow their skills and fulfil their potential.
The Company is growing at a very fast pace both in the UK and Internationally so they are now looking to hire a Talent and Learning Manager who will implement talent and learning initiatives from scratch in the UK. This is a brand new role. You will have support from the HR administration team but it is very much a role you will need to embrace, own and develop from scratch.
The L&D Manager will be developing tailored programmes that aim to enhance all areas of the business from senior management through to entry-level graduates. We foresee this including full face to face, 1-2-1 and E-Learning programmes that will be designed and delivered through your expertise.
You will take ownership for the planning, managing, and delivery of a comprehensive suite of learning and development solutions. Ensure all of their colleagues are equipped with the right skills, knowledge, and behaviours to effectively carry out their roles and meet the needs of our customers.
This is a truly rewarding opportunity to design the learning and development function for the company from the ground up that will shape the way they move forward.
The Role:
* Work closely with key internal stakeholders and senior managers to understand and evaluate learning needs and deliver comprehensive learning strategies
* Design and deliver inspirational learning and leadership programmes, including industry role related schemes, ranging from online learning materials to in-person learning and development sessions.
* Own and enhance our performance management process including successful training and development outputs.
* Own the training and development budget. Responsibility for choosing the most appropriate external training providers where applicable, ensuring they have obtained the best price possible whilst not compromising on quality of learning.
* Create the framework for an internal employee, cross functional graduate scheme and implement and run accordingly.
* Work with key partners regarding specific tailored graduate schemes.
* Own and manage the apprenticeship strategy, maximising the use of the apprenticeship levy.
* Create and develop our own internal learning and development catalogue.
* Ensure learning and development materials are up to date and relevant to ensure a seamless experience for learners.
* Own and implement succession planning.
* Create, own and deliver our talent management process.
* Work with our partners and vendors to maximise the use of available product training and also maintain our accreditations. Working closely with the projects and services team you will agree annually the relevant accreditations to maintain and or acquire.
* You will need to be ahead in terms of any key industry training / qualification requirements and communicate a strategy to the business to ensure they can continue to remain competitive in our industry from a training and qualifications perspective.
* Own the employee retainer training bond process.
* Evaluate the content and delivery of training including feedback from learners to ensure training meets purpose.
* Responsible for reporting key monthly learning and development metrics to the HR Director.
Qualifications & Experience:
* CIPD qualified with demonstrable experience in developing L&D programmes from the ground up.
* 5+ years developing and leading training efforts
* Proven experience delivering, designing and implementing L&D activities that are tailored to a wide-ranging audience.
* Proven experience of designing and implementing successful graduate and apprenticeship programmes.
* Strong project management skills with the ability to measure the success of the programme through metrics and proven results.
* A people person who understands the value of empowering others to achieve their potential.
* Natural ability to train and develop others within a fast-paced environment.
* Excellent communication (oral and written), presentation, training, and facilitation skills
* Able to get results by influencing others and gaining buy-in to new initiatives
* Demonstrated ability to build trusted relationships across diverse range of stakeholders
* Deep knowledge of relevant content areas, including the fields of management/leadership, organizational development, and adult learning theory
* Strong facilitation and program delivery skills
* Thrive in a fast-paced production environment with a passion for solving problems while being resourceful
* Excellent organisational capabilities.
* Experience supporting diversity change programmes
* Experience driving and embedding cultural change
* Coaching certification a plus
* Industry experience is a plus
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Human Resources
* Industries
Human Resources Services and Technology, Information and Media
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