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Birmingham Permanent £60,000 - £65,000 per year
* Estate Manager for a leading Property Management Company
* Excellent salary + benefits
About Our Client
Opportunity for an Estates Manager to work for a leading Property Management company to oversee a multi tenanted Estate in the Heart of Birmingham.
Job Description
Working on behalf of the landlord you will be responsible for managing the services and operations for a mixed-use estate in Birmingham. To ensure compliance is met with all statutory regulations, internal policies and procedures, and best practice with a heavy focus on the consistent delivery of first-class customer service to occupiers.
Key Responsibilities
* Responsible for ensuring compliance with regulations and health, safety, environment and security standards working closely with the Operations Manager.
* Acting as a visible ambassador for the Estate, driving standards, leading by example, and creating a happy, focused, expert and connected team.
* Managing Client and occupier expectations in a clear and consistent manner, having regard to set financial limits.
* Agreeing, monitoring and managing all budgets to ensure costs, quality standards and efficiencies are appropriately balanced to achieve the highest levels of standards and service.
* Driving occupier engagement on the Estate and building strong relationships across the Estate to assist in occupier retention and wider asset management goals.
The Successful Applicant
* Experience working within a Managing Agent, preferably associated with retail, office and residential properties.
* IWFM Membership, IOSH, NEBOSH
* Excellent working knowledge of current statutory legislation and regulations, especially with regard to Health, Safety and Environment.
* Proven knowledge and experience of managing service partner performance levels through KPI's / SLA's(e.g. M&E, security and cleaning)
* Proven experience of managing large, complex flagship buildings and estates. Direct involvement in managing retail and leisure properties previously would be a bonus.
* Problem solving skills to continue to match resources to achieve various service requirements.dimensions outlined above).
* Demonstrable knowledge of service charges and budgeting techniques
* Proven track record in managing on site teams
Michael Page is part of the PageGroup. Michael Page is a trading name of Michael Page International Recruitment Limited. Registered in England No. 04130921Registered Office: 200 Dashwood Lang Road, Bourne Business Park, Addlestone, Surrey, KT15 2NX #J-18808-Ljbffr