Job Summary
Child and Family Health Devon (CFHD) have an exciting opportunity for a Senior Administrator to join our friendly team. Although your main base will be at Honeylands Specialist Children's Centre, there may be an occasional need to work from another site in Exeter.
The Senior Administrator will be part of a wider Business Support function.
You will have a key role in providing secretarial, administrative and organisational support across the full range of office and service activities, including the smooth running of the reception and office space, greeting families, processing of referrals, maintaining caseloads, working alongside clinicians planning clinics as well as general secretarial/administrative support to a range of frontline clinicians & managers.
This is a permanent part time position working 22.50 hours per week.
Main Duties
* providing excellent customer service by responding to face to face and incoming telephone queries in a timely and accurate way
* general administrative tasks
* use of electronic systems
* preparation of electronic and paper files
* assisting with reporting and compilation of data
* producing letters and reports
* processing of incoming correspondence
* Support to clinical team members
* Diary management
About Us
Children and Family Health Devon provide health services for children, young people and families across Devon. Our hope is that our services help children and young people to feel healthy, happy and safe.
Details
Date posted: 11 November 2025
Pay scheme: Agenda for change
Band: Band 3
Salary: £24,937 to £26,598 a year per annum pro rata
Contract: Permanent
Working pattern: Part-time
Reference number: 388-7577117-CFHD
Job locations: Honeylands Specialist Children's Assessment Centre, Pinhoe Road, EXETER, EX4 8QP
Job Description
Full training will be provided in this friendly team.
Person Specification
Knowledge
Essential
* Computer Literate
* Good working knowledge of Microsoft Office packages including Outlook, Word, Excel.
* Willing to undertake training relevant to the post
Desirable
* Good knowledge of a wide range of office procedures
Experience
Essential
* Clerical, administrative or reception experience (minimum 1 year).
Desirable
* Clerical, administrative or reception experience (minimum 2 years). Experience within a customer care, healthcare, education or social care setting.
Qualifications
Essential
* Good general education e.g. GCSEs or equivalent.
Desirable
* NVQ level 3 Business Administration or equivalent experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Torbay and South Devon NHS Foundation Trust
Address: Honeylands Specialist Children's Assessment Centre, Pinhoe Road, EXETER, EX4 8QP
Employer's website: https://www.torbayandsouthdevon.nhs.uk
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