Network AnalystLocation: Birmingham based with travel to Compass offices and client sitesSalary: Competitive On-call allowance BenefitsContract Type: Full-time, PermanentJoin Compass Group UK&I – a global leader driving innovation in food and support services – as a Network Analyst. In this critical role, you'll be part of a high-performing IT team responsible for maintaining and evolving our enterprise network infrastructure, ensuring our business stays connected, secure, and future-ready.What You'll DoAs a Network Analyst, you'll play a key role in designing, implementing, and supporting LAN, WAN, WLAN, and cloud-connected infrastructure. You'll also act as a subject matter expert in critical technologies and be the technical voice in client bid and design discussions. This is a hands-on role requiring a mix of proactive support, project work, and third-line troubleshooting.Key Responsibilities Include:Deliver high-level and detailed network design documentationSupport and enhance our enterprise LAN, WAN, WLAN, and MPLS infrastructureConfigure and manage Cisco Meraki, Fortinet firewalls, Avaya switches, Aerohive wireless, and moreMonitor network health and performance using tools such as SolarWinds and NagiosCollaborate with internal teams and third-party vendors to resolve complex issuesEnsure adherence to ITIL processes (Incident, Problem, Change, etc.)Maintain security compliance and configuration documentationParticipate in on-call rota for high-priority escalations (additional allowance provided)What We're Looking ForTechnical Expertise:You'll bring strong practitioner-level knowledge across a range of networking technologies:Essential Experience:LAN/WAN architecture & troubleshootingCisco Meraki SD-WAN, WirelessFortinet firewall configurationCore routing protocols (TCP/IP, DHCP, DNS)Network switch and VLAN managementMicrosoft Windows Server and Client OSVPNs, SSL, and security certificate managementExperience writing technical documentation and simplifying complex conceptsDesirable Experience:Public cloud networking (Azure, AWS)DevOps/SysOps frameworksTrend Micro security, SCCM, SQL ServerLinux (SUSE, Red Hat), ZscalerITIL awareness or certificationWho You AreWe're looking for a motivated and service-focused individual who thrives in a fast-paced environment and is passionate about technology:A strong communicator and team playerAnalytical and solutions-drivenCustomer-first mindsetConfident working independently and collaborativelyDetail-oriented with a passion for delivering resultsProactive about automation, innovation, and continuous improvementWhat You'll Get in ReturnCompetitive salary and benefitsAdditional on-call allowanceAccess to cutting-edge technologies and large-scale projectsOpportunities for professional development and certificationA collaborative and inclusive team cultureFlexible working arrangementsReady to help power the digital backbone of one of the UK's largest businesses? Apply today and be part of a team that's transforming IT services at scale.