Job Description
Job Title: Senior Application Support Officer – Revenues & BenefitsLocation: BS1 5TR (Hybrid)Hours: 37 hours per weekPay Rate: £310.36 PAYE | £400 Umbrella per dayContract: 16 weeks, immediate start
To be considered you must have experience in NEC EDM.
About the Role:Seven Resourcing is seeking an experienced Senior Application Support Officer to join a hybrid project-based role supporting the Revenues and Benefits department. This role is ideal for candidates with extensive experience in NEC EDM (formerly Info@Work) and NEC Revenues & Benefits applications, particularly in back-end administration and module implementation.
Key Responsibilities:
* Support the implementation of new NEC EDM modules, including Data Integration Hub, Email Connect, and Document Bundling.
* Lead planning and scoping of module implementation, including setting up back-end parameters and configurations.
* Liaise with business users to understand requirements and ensure successful delivery of system enhancements.
* Manage and undertake testing of new modules to ensure functionality and integration with existing processes.
* Provide expert support for NEC Revenues & Benefits applications, addressing technical issues and supporting administrative functions.
* Maintain accurate documentation of processes, testing results, and implementation plans.
* Collaborate with project teams to ensure timely delivery and alignment with business objectives.
Candidate Requirements:
* Extensive experience with NEC EDM and NEC Revenues & Benefits applications.
* Proven track record leading the implementation of software modules, including planning, scoping, and testing.
* Strong technical knowledge of back-end administration functions.
* Excellent problem-solving, communication, and stakeholder management skills.
* Ability to work independently and manage multiple priorities in a hybrid environment.
* Immediate availability for a 16-week contract.
Why Work with Seven Resourcing?
At Seven Resourcing, we go beyond recruitment. With nearly a decade of industry experience, over 3,000 five-star reviews, and award-winning support, we’re dedicated to helping you reach your full potential. We provide access to meaningful roles, ongoing development opportunities, and continuous support every step of the way.